Siphesihle Sithebe
Stock Administrator
Ladysmith
Summary
Dynamic Stock Administrator with proven expertise at Shoprite Checkers Group, enhancing office operations through strategic planning and effective team collaboration. Skilled in data management and customer service, I successfully implemented a paperless system, reducing operational costs by 30% while fostering a culture of continuous improvement and employee development.
Overview
8
8
years of professional experience
1
1
Language
Work History
Stock Administrator
Shoprite Checkers Group
08.2023 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Improved employee productivity with effective time management strategies for daily tasks.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Enhanced internal communication by creating a centralized information hub accessible to all staff members.
- Developed and maintained up-to-date database of contacts, facilitating quick and efficient communication.
- Enhanced data security measures, conducted regular system backups to prevent data loss.
- Streamlined office operations by implementing new filing system, significantly reducing retrieval times.
- Developed comprehensive filing system that significantly improved document retrieval times.
- Initiated program for recycling and waste reduction, contributing to corporate sustainability goals.
- Negotiated with vendors to secure more favorable terms, resulting in cost savings for office expenses.
- Led transition to paperless office, reducing operational costs and environmental impact.
- Facilitated communication between departments, ensuring smooth operation and timely completion of projects.
- Implemented new email management strategy, reducing clutter and improving communication efficiency.
- Managed scheduling for executive staff to ensure optimal time management and productivity.
- Improved team productivity with introduction of shared online calendar for tracking deadlines and appointments.
- Organized and executed quarterly staff training sessions, keeping team informed on latest administrative protocols and technology.
- Coordinated logistics for annual corporate events, ensuring seamless execution and high attendee satisfaction.
- Oversaw maintenance of office equipment, minimizing downtime due to malfunctions or repairs.
- Collected, arranged, and input information into database system.
Stock Counter Clerk
Shoprite Checkers Group
10.2017 - Current
- Improved inventory accuracy by conducting regular stock counts and updating records accordingly.
- Maintained a safe working environment by adhering to proper safety protocols during stock counting activities.
- Streamlined inventory management processes with the implementation of efficient counting techniques.
- Increased efficiency in the counting process through effective communication with team members and supervisors.
- Utilized handheld devices for efficient data entry while performing counts, ensuring real-time updates to inventory records.
- Actively participated in continuous improvement initiatives geared toward streamlining the overall stock count process.
- Enhanced warehouse organization by categorizing items and maintaining accurate labels on storage locations.
- Trained new staff members on proper counting procedures, contributing to increased accuracy and efficiency within the team.
- Achieved timely completion of assigned tasks, consistently meeting deadlines for all required counts and reports.
- Supported warehouse operations, ensuring seamless integration of the stock counting process into daily routines.
- Contributed to company success by promptly addressing any identified issues with stock quantities or location placements.
- Demonstrated strong attention to detail, ensuring accurate record-keeping for all counted items.
- Assisted in annual audits by providing accurate information regarding current inventory levels and locations.
- Developed strong knowledge of product offerings, enabling quick identification of items during the counting process.
- Reduced stock discrepancies by diligently investigating variances between physical counts and system data.
- Established professional relationships with colleagues across various departments, fostering a collaborative work environment.
- Worked closely with purchasing department to reconcile inventory discrepancies, resulting in more accurate order forecasting.
- Collaborated with team members to complete large-scale stock counts in a timely manner.
- Assisted in loss prevention efforts by identifying potential sources of shrinkage and implementing corrective measures.
- Provided valuable input for inventory system enhancements, leading to improved functionality and user experience.
- Performed inventory control, such as counting, and stocking merchandise.
- Answered customer questions and provided detailed product information.
- Maintained effective team member communication.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Greeted customers and directed to requested products.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Sorted and delivered materials to different work areas and staff.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Processed required paperwork to expedite handling of shipped and received goods.
Education
High School Diploma -
Endakane Senior Secondary School
Ladysmith, South Africa 04.2001 -
N4 - Business Management
EZakeni Tvet College
04.2001 -
Skills
Office administration
Customer service
MS office
Administrative support
Problem-solving
Time management
Attention to detail
Staff management
Recordkeeping and file management
Office management
Documentation and reporting
Schedule coordination
Decision-making
Mail handling
Document control
Document management
Team collaboration
Information management
Business administration
Data confidentiality
Supplies ordering
Employee supervision
Data analysis
Scheduling
Presentation creation
Team building and leadership
Work Planning and Prioritization
Events coordination
Timesheet processing
Deadline adherence
Continuous improvement
Technical support
Expense monitoring
Technical documentation
Goal setting
Resource optimization
Strategic planning
Flexible schedule
Bookkeeping
Performance improvement
Operations management
Personable and approachable
Resourceful and analytical
Project management
Contract administration
Business development
Program leadership
Process improvement
Multiple priorities management
Budget management
Network administration
Program management
Timeline
Stock Administrator
Shoprite Checkers Group
08.2023 - Current
Stock Counter Clerk
Shoprite Checkers Group
10.2017 - Current
High School Diploma -
Endakane Senior Secondary School
04.2001 -
N4 - Business Management
EZakeni Tvet College
04.2001 -
Soccer, Dancing, Music
Im a person who grew up watching, playing soccer because it helps me to find joy and happiness and also to collaborate with different kinds of people and their pattern of behaviors. I like to sing and dance when listening nor watching Music because i also find peace, healing by doing such activities and it can keep me healthier and productive.