Siphesihle Nkosi
Optical Dispenser
Cape Town
Summary
being a dispensing optician and lab Technician brings dedication to excellence and calm demeanor. Team player trained in optical dispensing and being a lab technician. Reliable individual with skills and experience as optical dispenser and lab Technician. Smart and committed to job well done and offering exceptional drive. Talented OD with excellent interpersonal skills and experience. Highly effective and knowledgeable in lab technician work and always willing to learn to grow my skill as an OD.
Overview
1
1
year of professional experience
Work History
Lab Technician OD
Phelophepa Health Train
01.2024 - 03.2024
- prescription analysis-analysed prescription from optometrist
- select lenses from lens stock for the prescribed prescription
- use vertometer to vert the lens power and axis on toric lenses
- dot and block lenses
- use machines to to trace frame and cut lenses
- fit lenses on the frame, and perform standard alignment
- dispensing the frame to patient ensuring patient satisfaction
Optical Dispensing Assistant
Specsavers Kuilsriver
06.2023 - 11.2023
- Enhanced customer satisfaction by providing personalized frame and lens recommendations based on specific needs and preferences.
- Conducted thorough quality checks on incoming shipments of frames, lenses, or other optical components before adding them into inventory circulation.
- Enhanced customer experience through attentive listening skills that led to personalized service tailored specifically to individual lifestyle requirements or aesthetic preferences.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
Optical Dispenser
Specsavers Canal Walk
11.2022 - 01.2023
- Provided exceptional customer service, consistently receiving positive feedback from clients regarding their shopping experience.
- Conducted thorough frame adjustments to guarantee comfortable fit and proper alignment of eyewear for customers.
- Educated clients on proper eyewear care techniques, prolonging the lifespan of their glasses or contact lenses.
- Skillfully handled customer complaints, resolving issues promptly and professionally to maintain client loyalty.
- Managed appointment scheduling efficiently while minimizing wait times for customers seeking consultations or adjustments.
- Performed accurate measurements of customers'' facial features using precision tools to ensure optimal frame selection and fitment.
- Improved customer satisfaction by providing personalized eyewear recommendations based on individual needs and preferences.
Education
National Diploma Optical Dispensing
Cape Peninsula University of Technology
Cape Town, South Africa04.2024
Skills
references
- specsavers canal walk |0215520012
- specsavers kuilsriver |0219060311
- phelophepa health train | 0826484944
Timeline
Lab Technician OD
Phelophepa Health Train
01.2024 - 03.2024
Optical Dispensing Assistant
Specsavers Kuilsriver
06.2023 - 11.2023
Optical Dispenser
Specsavers Canal Walk
11.2022 - 01.2023
National Diploma Optical Dispensing
Cape Peninsula University of Technology
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