Siphesihle Ngubane
Marketing
South Beach, Durban
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.
Well-qualified Job Title familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Diligent Desired Position with solid background in assisting sales teams. Successfully supported sales processes and enhanced customer satisfaction through effective communication and problem-solving. Demonstrated strong organizational skills and adaptability in fast-paced environments.
Offering excellent interpersonal skills and passion for helping customers, ready to learn and develop in retail environment. Brings solid understanding of customer service principles and sales techniques, with ability to quickly grasp new concepts. Ready to use and develop communication and problem-solving skills in Desired Position role.
Personable and positive with strong communication and customer service skills, adaptable in fast-paced retail environments. Knowledge of sales principles and techniques, coupled with proficiency in handling transactions and managing inventory. Dedicated to enhancing customer satisfaction and driving sales growth.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Assistant
BountyApparel
03.2024 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Processed transactions accurately while maintaining a high level of customer service.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Education
NQF6 - Marketing Management And Research
Mangosuthu University of Technology
Mlazi Highway11.2019
Skills
Product and service sales
Accomplishments
Meeting or exceeding company goals
Improving customer service
Completing successful projects
Receiving awards or recognition
Increasing sales or revenue
Solving problems
Saving money
Improving efficiency
Certification
Microsoft
Timeline
Sales Assistant
BountyApparel
03.2024 - Current
Microsoft
06-2021
NQF6 - Marketing Management And Research
Mangosuthu University of Technology
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