Siphesihle Ngcape
Student
Potchefstroom,NW
Summary
Customer-focused professional with experience in front desk and hospitality roles. Skilled in managing multiple tasks in fast-paced environments while enhancing guest experiences through effective communication. Contributes to team success by fostering a welcoming atmosphere and maintaining strong collaboration.
Overview
1
1
year of professional experience
Work History
Sales Assistant
Forever Living
01.2023 - 03.2023
- Assisted customers with product selection and provided detailed information on benefits and usage.
- Maintained accurate inventory records using company-specific management software.
- Processed sales transactions efficiently while ensuring a positive customer experience.
- Collaborated with team members to organize promotional displays and enhance store presentation.
- Responded to customer inquiries, resolving issues promptly to ensure satisfaction.
Administrative/Receptionist Assistant
Rukumakoe Dental Therapy
01.2022 - 12.2022
- Managed front desk operations, greeted patients, and scheduled appointments to ensure smooth daily operations
- Handled administrative tasks, including managing patient records and correspondence, to maintain accurate documentation and communication
- Enhanced organisational skills through effective management of tasks and responsibilities in a busy environment.
Education
National Senior Certificate -
Hoerskool Gerrit Maritz
Dorandia, Pretoria North01-2021
Bachelor of Arts - Public Administration
North West University
Potchefstroom, South Africa 01.2026 - Current
Skills
Customer Service: Experienced in providing excellent customer service through receptionist duties, addressing inquiries, and assisting patrons
Communication: Strong verbal and written communication skills, proven by effectively handling patient interactions and written correspondence
Computer Literacy: Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and adept at quickly learning new software applications
Detail orientation
Collaborative Approach
Positive attitude
Interests
Books and Reading: An avid reader with a genuine love for literature, demonstrated through personal reading habits and dedication to library-related tasks, Library Services: Keen interest in participating in library programs, circulation of books, shelving, and contributing to reading awareness initiatives
Timeline
Bachelor of Arts - Public Administration
North West University
01.2026 - Current
Sales Assistant
Forever Living
01.2023 - 03.2023
Administrative/Receptionist Assistant
Rukumakoe Dental Therapy
01.2022 - 12.2022
National Senior Certificate -
Hoerskool Gerrit Maritz
ADDITIONAL EXPERIENCE
- Sales Support Assistant (Forever Living - Informal)
- Assisted in promoting and selling wellness products
- Handled customer enquiries and gave product info
- Helped with online orders and informal marketing
- Family IT and Learning Support (Informal)
- Helped adult family members with school assignments and digital skills
- Learned computer basics through self-teaching (Microsoft Word, typing, emailing)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Language learning
I really enjoy learning languages in my free time. I am currently learning Korean, Spanish and French and I want to learn Mandarin Chinese in the future.
Languages
English
Advanced (C1)
Korean
Elementary (A2)