Summary
Overview
Work History
Education
Timeline
Generic

Siphesihle Khumalo

Private Accommodation Officer
07 Oosthuizen Drive Westgate Pietermaritzburg

Summary

Siphesihle Nomalungelo Khumalo is a dedicated professional passionate about student development and empowerment. Currently working as a Private Accommodation officer in DSRA, I find fulfillment in guiding students toward opportunities that foster personal and academic growth. With extensive experience in student engagement, I’m committed to creating inclusive and supportive residential communities. I enjoy designing and implementing programs that enhance student experiences and equip students for success.

Overview

7
7
years of professional experience

Work History

Private Accommodation Officer

University of KwaZulu- Natal
01.2024 - Current
  • Assist students with Private Accommodation inquiries
  • Planed of the 2025 Residence Application Pop-Up

DSRA - INTERN

University Of KwaZulu-Natal Howard
07.2022 - 12.2023

· Front/ help desk assistant

· Private Accommodation assistant

· Residence life assistant

· Residence life assistant

Ø program planning, including vetting proposals and assisting Residence Life Officers (RLOs), Resident Assistants (RAs), and the House Committee in organizing events.

Ø develop engaging programs, allocate budgets effectively, and establish a Plan of Action (POA) to guide our initiatives throughout the semester.

Ø worked closely with two RLOs to develop programs, allocate budgets, and create a Plan of Action (POA), enhancing my ability to organize structured and impactful residence life initiatives.

Ø Organized the Year-End Function for RAs and House Committee members and contributed to the planning of the 2024 RA Training Program.

Ø planning and execution of the first Residence Application Roadshow

Accounts Manager

Tradeway Promotions
01.2020 - 05.2022
  • Liaison between companies and their customers.
  • Address customers’ needs and concerns as quickly and effectively as possible to develop and maintain strong relationships.
  • Handle inquiries and requests from clients and address their needs.
  • Serve as the main point of contact in all matters related to client and customer concerns and needs.
  • Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly.
  • Generate progress reports for clients and senior leaders within the organization.
  • Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met.
  • Maintain accurate client records, keeping track of any contract updates and renewals.
  • Build and strengthen client relationships to achieve long-term partnerships.
  • Stay on top of accounts, making sure they receive services that are within their budget and meet their needs.

Office Manager

FCR
01.2018 - 12.2019
  • Direct the development of plans for the fleet to achieve targets.
  • Develop plans for fleet improvements.
  • Manage, direct, and monitor the condition and performance of the fleet to increase efficiency and maximize service, performance, value, and profit.
  • Effective liaison, support, and assistance with the whole organization.
  • Ensuring that the team understands the duties of the fleet team and its role within the organization.
  • Perform general administrative duties.
  • Organize meetings and minute-taking.
  • Finance officer
  • Records management
  • Compile monthly expenditure report, compile monthly expense and sales report for accountant.
  • Process insurance claims
  • Supervise three administrators, 12 drivers, and 8 general workers.

Education

GOVERNMENT BUSINESS AND ETHICS

UNIVERSITY OF KWAZULU NATAL
Pietermaritzburg, South Africa
04.2001 -

Timeline

Private Accommodation Officer

University of KwaZulu- Natal
01.2024 - Current

DSRA - INTERN

University Of KwaZulu-Natal Howard
07.2022 - 12.2023

Accounts Manager

Tradeway Promotions
01.2020 - 05.2022

Office Manager

FCR
01.2018 - 12.2019

GOVERNMENT BUSINESS AND ETHICS

UNIVERSITY OF KWAZULU NATAL
04.2001 -
Siphesihle KhumaloPrivate Accommodation Officer