SIPHESIHLE JAKO
Midrand,Gauteng
Summary
Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Successful at cleaning and arranging checkout lanes to maintain professional, visual appeal. Excellent oral and written communication, listening and time management skills with strong attention to detail and good work ethic.
Overview
5
5
years of post-secondary education
Work history
Cashier and Store Assistance
Power store
Newcastle, KwaZulu-Natal
2023.10 - Current
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Perform accurate cash counts at store opening and closing.
- Maintain, organize and clean customer areas, efficiently completing daily recovery checklists.
- Handle diverse customer queries, providing accurate store, product and service information.
- Help customers to locate specific products by conducting thorough stockroom checks, delivering exceptional service.
- Handle cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Issue receipts for customer purchases and gifts, advising on in-store return and exchange policies.
- Maintain excellent client satisfaction by providing professional, courteous customer service.
- Assist in smooth running of shop floor processes by helping customers locate items and ensuring signage and pricing accuracy.
- Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
Education
Grade 12 -
Buhlebomzinyathi High school
South Africa 2014.01 - 2018.12
Skills
- Complaint handling
- Customer direction
- Payment processing
- Customer relations
- Till accuracy
- Cash counting
- Order taking
- Customer greeting
Languages
English
Fluent
Zulu
Native
Xhosa
Fluent
reference
Contact person: Ms. Pamela Luvuno
organization; Power Store
Position: Store Manager
Contact:0733275426
Contact person: Ms. NM Makhubu
organization; TL Consulting
Position: Senior Admin officer
Contact:0783250198
Timeline
Cashier and Store Assistance
Power store
2023.10 - Current
Grade 12 -
Buhlebomzinyathi High school
2014.01 - 2018.12