SIPHESANDE CAKO
Stellenbosch
Summary
Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
INTERNSHIP
VAN SCHAIK BOOKSTORE
Stellenbosch
10.2022 - 03.2024
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Participated in team meetings to discuss ways of improving store efficiency, customer service quality, and overall performance metrics.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
- Kept accurate inventory records on stock levels and warehouse locations for tracking purposes.
- Managed over 50 customer calls per day.' "Increased sales by 10%".
Casual Retail Assistant
MR PRICE
MTATA
11.2020 - 12.2020
- Adhered to all company policies and procedures while performing daily tasks, ensuring safe and secure shopping environment for customers and staff.
- Assisted customers in locating desired items efficiently while offering insightful suggestions based on personal preferences or needs analysis.
- Managed over 50 customer calls per day. Increased sales by 10%.
Education
No Degree - Business Management
WEST COAST COLLEGE INSTITUTION
MALMESBURY 02.2021 - 03.2024
Skills
ADAPTABILITY
ACTIVE LISTENING
COMMUNICATION
PROBLEM SOLVING
CUSTOMER SERVICE
ADAPTABILITY
Timeline
INTERNSHIP
VAN SCHAIK BOOKSTORE
10.2022 - 03.2024
No Degree - Business Management
WEST COAST COLLEGE INSTITUTION
02.2021 - 03.2024
Casual Retail Assistant
MR PRICE
11.2020 - 12.2020