Summary
Work History
Education
Skills
Timeline
Generic
Siphephile Maluleka

Siphephile Maluleka

Secretary
Limpopo

Summary

Proven office administrator with a track record of enhancing document management systems and confidentiality protocols at Nsimu Projects. Skilled in database maintenance and office administration, demonstrating exceptional organizational abilities and a commitment to improving business processes. Excelled in providing top-notch customer service, significantly boosting client satisfaction.

Work History

Secretary

Mogalakwena Municipality
  • Maintained daily report documents, memos and invoices.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.

Administrator

Nsimu Projects
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Maintained personnel records and updated internal databases to support document management.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.

Teacher Trainer

Patnet Training Centre
  • Developed curriculum materials for teacher trainers, ensuring consistent quality and effectiveness across departments.
  • Promoted a culture of ongoing learning within the education community through professional development opportunities tailored to individual needs.
  • Organized conferences and symposiums for educators, bringing together experts in pedagogy to exchange ideas on best practices in teaching.
  • Improved student outcomes by equipping teachers with research-based instructional strategies aligned with state standards and district goals.

Cashier Assistant

Inkanyezi Dry Cleaner
  • Met customer needs through polite, friendly and attentive service.
  • Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.

Education

NQF 5 Certificate - Business Management

Umfolozi FET
Esikhawini

Public Management - Management

Richfield Graduate Institute of Technology
Distance Learning

Certificate - Computer And Secretarial Coarse

Patnet Training Centre
Empangeni
06.2010

Skills

Supply ordering

HIPAA guideline compliance

Office administration

Database maintenance

Timeline

Secretary

Mogalakwena Municipality

Administrator

Nsimu Projects

Teacher Trainer

Patnet Training Centre

Cashier Assistant

Inkanyezi Dry Cleaner

NQF 5 Certificate - Business Management

Umfolozi FET

Public Management - Management

Richfield Graduate Institute of Technology

Certificate - Computer And Secretarial Coarse

Patnet Training Centre
Siphephile MalulekaSecretary