SIPHEPHELO MUTHWA
Operations Administrator
Durban
Summary
Forward-thinking Operations Administrator skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Operations Administrator
Women In Logistics
Durban
03.2019 - Current
- Regulated changes in operations logistics.
- Evaluated current operational practices and suggested improvement strategies.
- Provided answers to customer questions via phone and email, typically within 24 hours.
- Assisted with documenting key processes and procedures and security protocols.
- Supported Operations team by handling all administrative tasks.
- Monitored supply chain and managed logistics functions for company.
- Collected customer feedback and made business adjustments to improve retention and satisfaction.
- Link sales orders from pastel to delivery notes.
- Update load cons.
- Scheduling and controller.
Education
Diploma in Management Sciences(Operations) - Management Science
Durban University of Technology
Durban 02.2016 - 11.2018
Skills
Logistics expertise
Verbal and written communication
Scheduling
Relationship building
Business Development
Effective leader
Flexile
Ability to work both independently and as a team
Certification
First Aider
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Operations Administrator
Women In Logistics
03.2019 - Current
Diploma in Management Sciences(Operations) - Management Science
Durban University of Technology
02.2016 - 11.2018