Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Vaal University of Technology
Vanderbijlpark
01.2014 - Current
Delivering expert administrative assistance.
Advise students about the programs offered, the admission procedure, eligibility, and the estimated costs involved.
Develop communication, recruitment, and enrollment strategies to attract and enroll more students.
Provide help to students to complete the application forms.
Check the necessary documents to be attached to applications (certified copies of results, ID, etc.).
Process incoming applications in the system, and submit them to departments for evaluation and admission.
Liaise regularly with academic faculties about student queries and departmental functions.
Generate class lists, and submit them to the lecturers.
Coordinate exhibitions, open days, meetings, and school visits.
Attend all registration and admission meetings, as required by the Registrar’s office.
Assembling meeting minutes, overseeing participant input, and managing follow-up.
Ensure effective communication between the Campus Administrator and other stakeholders.
Oversee and coordinate all the operations of the registration and admission section.
Attending to student registration queries.
Rectify registration errors with the relevant office.
Compile applications according to the academic year, and submit them to the Metro file.
Work closely with the auditors regarding registered students, and liaise with SAQA.
Responsible for answering all registration queries by email or by telephone.
Maintain a suitable filing system and record-keeping.
Write registration reports, and submit accordingly.
Ensure that students' cancellations and additions are done within the time allocated by the University.
Issuing and compiling letters for international students to be submitted at the embassy.
Knowledge and application of the system, using different options in retrieving and generating information.
Handling applications and registrations on ITS for master's and doctorate qualifications.
Capturing examination marks on the system using ITS for primary and secondary education.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Director: Social Justice and Transformation at Vaal University of TechnologyDirector: Social Justice and Transformation at Vaal University of Technology