Siphathisweyinkosi Dube

Calculating Compensation: Accurately calculating the compensation due to each employee. This includes:

• Regular wages or salaries
• Overtime earnings
• Bonuses and commissions
• Deductions (e.g., benefits, retirement contributions)
• Recording and verifying invoices received
• Scheduling and making payments to suppliers
• Reconciliating accounts payable ledgers to confirm that all the payments are accounted for and properly posted
• Issuing invoices to customers
• Tracking incoming payments and recording them in the appropriate accounts
• Following up on outstanding invoices to ensure timely payments
• Maintaining accurate records for future audits and tax payments
• Overseeing petty cash funds used for small office expenses
• Reconciling the petty cash account regularly

• Researched customers, suppliers, and other issues on behalf of sales team.
• Set deadlines to support business goals and satisfy customers with reliable service for sales needs.
• Input and updated information in corporate database, maintaining confidentiality of data.
• Guaranteed payroll accuracy by tracking time, calculating extras, and updating forms.
• Maintained efficient office environment by routing incoming and outgoing mail.
• Organized conferences and special events by setting up catering and preparing supporting materials.
• Ordered offices supplies to meet functional needs.
• Adapted to business' administrative needs to facilitate productive workflow.
• Copied and distributed materials to meet office needs.
• Scheduled appointments and maintained calendar for the team.
• Make sure that all employees are paid their wages on time.
• Make sure that the clocking system is recording the correct hours for the workers.
• Captured all sales orders for the clients.
• Process all invoices for transporters every month.

• Assisted buyers in evaluating, developing, and executing of stock assortment and sources of supply.
• Monitored forecasting model and yields to reduce overages and waste.
• Negotiated and administered contracts, continuously monitoring vendor performance to maintain outlined delivery and reliability standards.
• Processed purchase orders and supply requisitions submitted by departmental personnel.
• Determined the reasonable price for each good or service by analyzing all available data.
• Purchased highest quality merchandise with most affordable costs, delivery schedules, and available supply levels.
• Monitored shipments to verify on time arrival of goods.
• Monitored inventory against supply needs to keep materials adequately stocked.
• Maintained detailed record of routinely purchased items and specialty goods needed by different departments.
• Maintained purchasing files and documentation in compliance with company policies and procedures.
• Located, researched, and vetted suppliers based on pricing and quality factors.

• Followed up with customers to secure satisfaction, producing referrals and add on sales opportunities.
• Helped drive positive customer experiences by building relationships, exhibiting empathy, and providing solutions to needs.
• Met aggressive sales volume and profitability goals through tenacious follow up and service.
• Closed sales to prospective clients with follow-up and outbound calls.
• Provided customers with a clear understanding of charges, billing, and price changes.
• Conducted market analysis to evaluate competitive trends and create reports for district managers.
• Entered, updated, and maintained daily activity and prospect information.
• Kept records of sales related activities and transactions in company database.
• Addressed customer complaints and questions to increase satisfaction.
• Contacted customers for order clarification regarding omitted data, numbers, or delivery dates.
• Worked cross functionally to identify root cause and help solve problems with customer service issues.
• Maintained up to date knowledge about products and promotions.
• Built strong customer relationships with new and existing customers by providing excellent customer support.
• Handled billing inquiries and provided customers with account changes based on requests.
• Trained new employees regarding sales tactics, product features and customer engagement.
• Educated customers about brand to incite excitement about company's mission and values.