Siphathekahle Sithebe

To retain and maintain strong relationships with an existing base of clients. The role entails pro-actively cross selling the full Private Bank offering to these clients as well as positioning the Investec Group.

• Meeting specified targets per activity (including Lending, Treasury, Forex, etc)
• Presentation of products and services to clients
• Identifying clients' needs
• Analysis of financial statements
• Driving proactive client contact and managing client expectation

• Provide high sense of client service and operate professionally and efficiently with external and internal stakeholders
• Driving proactive client contact and managing client's expectation
• Client retention, including service and feedback to entire existing base of clients

A support banker is a highly self-motivated individual with strong relationship managing and communication skills who can uphold the high standards of client experience.
The role is dynamic, and a banker is able to adapt to the changing needs of the business. The Banker is self-driven to learn and be able to identify gaps in the business while aiming to improve the business.

• To always act with integrity, while delivering on Investec's value proposition.
• Resolution of Product and Online system queries
• Able to independently run with projects.
• Deal with client complaints & escalations
• Accuracy and attention to detail for all relevant work types