Teaching and Travelling
Siphamandla Monakali
Financial Clerk
Johannesburg Central
Summary
Highly efficient person, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
14
14
years of professional experience
Work History
Debtors Clerk
auctionnation
03.2024 - 08.2025
- Answer and direct phone calls. Organize and schedule appointments. Plan meetings and take detailed minutes.
- Write and distribute email, correspondence memos, letters, faxes and forms.
- Assist in the preparation of regularly scheduled reports.
- Develop and maintain a filing system.
- Identify customers with outstanding debts. Contact and track debtors, encouraging timely repayment.
- Handle customer questions, complaints, and inquiries. Create and implement debt collection courses of action.
- Negotiate specific payment plan arrangements with debtors
- Main Function: debtors
- Reason for leaving: TEMP CONTRACT
Debtors Clerk
Renew-it
02.2023 - 04.2024
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Debtors control and invoicing
service consultant
absa
11.2011 - 11.2020
- Analyzed customer feedback data to identify trends and implement targeted improvements, leading to consistently high satisfaction scores.
- Played an instrumental role in driving organizational growth by securing high-value accounts through strategic networking efforts.
- Provided exceptional support to customers, resulting in a significant decrease in complaint rates.
- Consistently met or exceeded monthly sales goals by identifying upselling opportunities during client interactions.
- Assisted in the development of marketing materials targeting potential customers, increasing overall brand awareness.
- Sales
- Streamlined service processes for increased efficiency and improved customer experience.
Education
National certificate - financial services advisory banking
milpark business school
03.2010
Matric - certificate distinction
bhukulani high
11.2005
Diploma - Accounting And Finance
Dam Business School
Johannesburg 04.2001 -
Skills
Debtors control
Administrative support
Administrative tasks
Database entry
File maintenance
Cash book management
Telephone etiquette
Debtors collection
Customer service
Sales
Interests
Coaching
Personal Details
- Gender: Male
- Race: Black
- Citizen: South Africa , South Africa
- Permanent Resident: Yes
- Resides In: Johannesburg Central
- Background: debtors /creditors clerk sales enthusiast
- Home Language: Xhosa
- Other Language: Afrikaans,English,North Sotho,Spanish,Sotho
- Drivers License: Yes - PDP
- Own transport: Yes
- Basic Salary Requirements: Neg
- Notice Period Required: Immediate
- Available for Contract Positions: Yes
Information Summary
- Age: 39
- Highest Qualification: Diploma
- What Qualification / Field of Study: National certificate financial advisory
- Willing to Relocate: Yes
Candidate Consent
- Credit Checks: Yes
- Criminal Clearance checks: Yes
- Qualification Verifications: Yes
Core Competency
- Debtors and collections
- Sales internal and external
- Administrative tasks
REFFERENCES
- Lerato Ngubane : 0825226738 (Absa)
- Yolandi Nel : 0846641204 (Auctionnation)
- Charmaine steenberg : 0827133648 (Auctionnation)
Timeline
Debtors Clerk
auctionnation
03.2024 - 08.2025
Debtors Clerk
Renew-it
02.2023 - 04.2024
service consultant
absa
11.2011 - 11.2020
Diploma - Accounting And Finance
Dam Business School
04.2001 -
Matric - certificate distinction
bhukulani high
National certificate - financial services advisory banking
milpark business school
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