Advocacy Officer supporting the Program Coordinator role through outreach, stakeholder coordination, and progress monitoring. Leads discussions, tracks activities, and helps develop strategies that strengthen awareness campaigns and service access. Connects community needs with implementation details across health and human rights initiatives.
Overview
4
4
Languages
17
17
Certifications
12
12
years of professional experience
Work History
Advocacy Officer
TBHIVCARE
04.2026 - Current
Completed 15% of client intake assessments per month to support accurate case documentation and referral planning.
Processed 7 client referrals per week through timely intake, follow-up, and service navigation support.
Provided advocacy support to clients during service navigation, using active listening and culturally sensitive communication.
Conducted client intake assessments and documented key needs for appropriate case follow-up.
Coordinated referrals with internal teams and external partners to connect clients to needed services.
Facilitated health promotion sessions to share information, answer questions, and encourage client participation.
Supported community outreach activities to increase awareness of available advocacy and care services.
Maintained accurate case records and incident documentation in line with program requirements.
Assisted with program coordination by organizing schedules, session materials, and participant communication.
Collected service data to support monitoring activities, reporting, and follow-up planning.
Built rapport with clients through empathetic communication and respectful service delivery.
Led workshop facilitation for group discussions focused on advocacy, health promotion, and service access.
Organized support group sessions that encouraged shared learning, participation, and peer connection.
Tracked referral follow-up actions and communicated updates to relevant stakeholders.
Applied crisis intervention principles when supporting clients with urgent needs.
Documented referral outcomes and case notes to support continuity of care.
Adherence Counsellor
SAHARA
07.2023 - 06.2025
Coordinate 10 adherence follow-ups monthly to reinforce key counseling messages for people living with HIV.
Track 5 patient education sessions weekly to strengthen treatment literacy across facility and community settings.
Contribute to the development, implementation, monitoring, and evaluation of adherence programs that improve treatment literacy.
Reinforce treatment adherence messages during pre-treatment counseling sessions for people living with HIV.
Promote Positive Health Dignity and Prevention concepts at community and facility level through patient education and community outreach.
Provide strategic leadership to health care workers and CBO/FBO partners across the continuum of care.
Human Rights Ambassador
Life Line-Garden Route
07.2023 - 05.2024
Supported 30 community members monthly through outreach, guidance, and issue resolution.
Monitored and documented 10 human rights incidents weekly to support timely follow-up and reporting.
Promoted awareness of human rights principles through clear education and advocacy across local, national, and international audiences.
Delivered public presentations and guided discussions to explain human rights issues and encourage informed participation.
Built relationships with partners and supported campaign initiatives through coordinated stakeholder engagement.
Tracked human rights violations, documented concerns, and maintained records to strengthen monitoring and evaluation efforts.
Provided support and assistance to affected individuals by connecting them with appropriate initiatives and campaigns.
Human Rights Violations Coordinator
Social Health Empowerment (S.H.E)
06.2023 - 04.2024
Coordinate 6 stakeholder updates monthly to support referrals, reporting, and case resolution.
Track 20 human rights cases weekly through intake, documentation, escalation, and follow-up.
Document human rights violation reports with clear case notes, evidence summaries, and escalation steps.
Facilitate bi-weekly data capturing sessions and reinforce accurate recordkeeping across reporting activities.
Monitor HRV reactors and coordinate follow-up actions to support timely responses and service navigation.
Linkage Officer (Team Leader)
Life Line- Garden Route
09.2022 - 07.2023
Documented 10 case referrals monthly to monitor service access and strengthen coordination with partners.
Tracked 15 outreach contacts weekly across targeted communities to support linkage planning and follow-up.
Led community outreach and awareness activities to engage targeted populations and expand service visibility.
Coordinated partnerships and collaborations with stakeholders to support linkage efforts and referral pathways.
Monitored progress, developed strategies, and advocated for improved access to services and resources.
Community & Family Supporter
iThemba lobomi NGO
08.2018 - 12.2022
Handled 8 client referrals monthly to connect beneficiaries with appropriate services and community support.
Supported 5 families weekly through emotional guidance, practical problem-solving, and consistent follow-up.
Facilitated support groups and educational workshops to strengthen participant understanding, engagement, and peer connection.
Conducted home visits to assess family needs and provide responsive, trauma-informed care.
Provided crisis intervention for families facing urgent challenges, using active listening and calm compassionate support.
Community Adherence Support
iThemba lobomi NGO
02.2018 - 07.2018
Documented 120 client records monthly to maintain accurate case notes and referral follow-up.
Assessed 30 clients weekly for medication adherence barriers and follow-up needs.
Provided emotional support and motivation to clients managing treatment adherence challenges.
Coordinated with community clinics and health facilities to support continuity of care.
Participated in training and professional development activities to strengthen community support practice.
Administrative Assistant
UNISA-George
02.2015 - 10.2017
Recorded 4 meeting minutes weekly, capturing key decisions and distributing accurate notes to support follow-up.
Handled 60+ switchboard calls daily, routing messages promptly and maintaining professional front-desk communication.
Organized filing systems, maintaining orderly records that improved retrieval speed and office accuracy.
Coordinated meeting schedules and executive travel arrangements, balancing calendars, bookings, and supporting logistics.
Prepared reports and presentations, supporting management with polished administrative documentation and office communication.
Education
Home Care - Home care
Agnes Home Carers College
Kuilsrivier, Western Cape
1 2023
NCV Tourism - Tourism and Hospitality Management
South Cape College
George, Western Cape
1 2011
Matric Certficate - High School
Thembalethu Secondary School
George, Western Cape
1 2008
Skills
Public speaking
Stakeholder engagement
Strategic planning
Research
Advocacy
Community outreach
Health promotion
Case management
Client referrals
Monitoring & evaluation
Data collection
Incident documentation
Program coordination
Referral coordination
Service navigation
Client intake assessment
Referral management
Case documentation
Group facilitation
Workshop facilitation
Participant engagement
Group dynamics
Support group facilitation
Session planning
Active listening
Psychosocial support
Crisis intervention
Trauma-informed care
Stakeholder coordination
Certification
Matric certificate
Interests
Volunteering, Advocacy Work, Networking, Reading Human Rights Literature, Photography, Event Planning, Meditation, Community Outreach, Blogging, Cooking, Public Speaking, Traveling, Hiking
Personal Information
Gender: Male
Driving License: C1
CERTIFICATES
Certificate of recognition :Employee of the Month (Sept 2018), Certificate of recognition :Employee of the Month (Oct 2019), Certificate of Achievement :Digital Skills :User Experience Accenture