SINOXOLO JACOBS
SALES CONSULTANT
Plumstead
Summary
Proven Sale Consultant at Absa Bank, adept in customer relationship management and product knowledge, significantly enhancing customer satisfaction and loyalty. Expert in leveraging community networking and time management skills to exceed sales targets and foster long-term client connections. Achieved remarkable service excellence by implementing strategic sales techniques and fostering team collaboration.
Overview
8
8
years of professional experience
Work History
Sale Consultant
Absa Bank
04.2021 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
CUSTOMER SERVICES CLERK
Absa Bank
02.2017 - 03.2021
- Built strong relationships with customers, fostering trust and loyalty through exceptional service.
- Kept front check out area clean and organized for efficient service.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
Education
No Degree - Business Management
EASTCAPE MIDLANDS COLLEGE
GRAHAMSTOWN 04.2001 -
Skills
Product and service knowledge
Time Management
Community Networking
Customer liaison
Customer Relationship Management
Languages
English
Bilingual or Proficient (C2)
Timeline
Sale Consultant
Absa Bank
04.2021 - Current
CUSTOMER SERVICES CLERK
Absa Bank
02.2017 - 03.2021
No Degree - Business Management
EASTCAPE MIDLANDS COLLEGE
04.2001 -
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