Sinovuyo Madala
Quality Supervisor
Polokwane
Summary
Professional with keen eye for quality assurance, ready to contribute effectively to team. Adept at implementing quality control processes and fostering collaboration to achieve top-notch results. Known for reliability, flexibility, and strong problem-solving skills. Skilled in root cause analysis, process improvement, and regulatory compliance.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Qualiy Supervisor
Coverland
Polokwane
01.2025 - Current
- Led regular team meetings to review performance metrics, identify areas of improvement, and develop action plans for progress.
- Conducted root cause analyses on recurring defects leading to long-lasting solutions and increased customer satisfaction.
- Reduced customer complaints by addressing root causes of quality issues and driving continuous improvement initiatives.
- Maintained QA programs.
- Developed monthly reports showing inspections and improvements.
- Established inspection equipment to meet quality control standards.
- Enhanced product quality by implementing stringent inspection processes and providing comprehensive feedback to production teams.
- Conducted thorough audits of production processes to identify potential risks and implement corrective measures proactively.
- Promoted a safety-first mindset among team members through regular training sessions on safe work methods and equipment usage protocols.
- Maintained inspection equipment and handled repair calls if equipment needed professional repair.
- Directed and supervised 8 employees involved in product inspection and quality control procedures.
- Mentored junior staff in quality management best practices, fostering a culture of excellence and accountability.
- Facilitated effective communication between departments regarding product specifications, tolerances, and testing requirements.
- Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
- Specified quality requirements of raw materials with suppliers.
- Determined quality department standards, practices, and procedures.
- Reported production malfunctions to managers and production supervisors.
- Responsibly for raw materials and packaging stock taking.
- Presenting plant quality dashboard each and every month to Quality manager and Managing director.
- Conducting raw material trails to lower the expenses associated with sourcing and using raw materials, ultimately reducing overall production costs
Quality Control Analyst
Coverland
07.2023 - 11.2024
- Improved overall production efficiency by identifying and resolving quality control issues.
- Enhanced product quality by conducting thorough analyses and implementing corrective actions.
- Inspected items and compared against standards to meet regulatory requirements.
- Maintained a safe working environment, adhering to safety regulations and proper handling of hazardous materials.
- Supported continuous improvement initiatives by analyzing data trends and recommending process enhancements.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Reduced customer complaints with consistent monitoring of products for adherence to company standards.
- Ensured regulatory compliance by staying updated on industry standards and government regulations affecting product quality.
- Conducted root cause analysis for recurring issues, developing long-term solutions to prevent recurrence.
- Conducted data review and followed standard practices to find solutions.
- Created and maintained several databases to track statistical data.
- Sustained high levels of customer satisfaction through timely resolution of non-conformance issues.
- Developed and maintained quality assurance procedure documentation.
- Analyzed quality and performance data to support operational decision-making.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Reviewed production processes and identified potential quality issues.
- Performed tests and inspections to conform to established standards.
- Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
- Developed and implemented procedures to meet product quality standards.
Laboratory Assistant
NCS Resins
Durban
08.2019 - 07.2020
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Actively participated in lab safety inspections, identifying potential hazards and implementing corrective actions promptly.
- Facilitated timely completion of experiments by maintaining a well-organized workspace and efficient workflow.
- Trained new laboratory personnel on standard operating procedures, ensuring consistent performance across team members.
- Calibrating and operating analytical instruments (pH Meter and Analytical Balance).
Wet chemistry. - Housekeeping and stock intake.
- Working with Fourier Transformer In-fared (FTIR), Ultra-Violet Visible Spectrometer (UV/Vis),
Viscometer, Minimum Film Forming Temperature Instrument (MFFT), Gas Chromatography
(GC), High Performance Liquid Chromatography (HPLC), Liquid Chromatography/Mass
Spectroscopy (LC/MS) and Photometer. - Adjusting water based polymer viscosity using ammonia.
- Checking Total solid content (TSC) on samples.
- Checking pH using pH Meter and particle size using UV/Vis spectroscopy.
- Grit and sample colouring.
- Checking Chemical Oxygen Demand on the Effluent using Photometer.
- Testing gel time and hardness.
- General Lab projects.
- Checking bacteria on polymers.
Education
Associate of Applied Science - Advanced Diploma in Analytical Chemistry
Nelson Mandela University
Port Elizabeth, South Africa 01.2021 - 12.2021
Associate of Applied Science - National Diploma in Analytical Chemistry
Walter Sisulu University
East London, South Africa 02.2017 - 07.2019
Grade 12
Ngwekazi Secondary School
Mount Frere, South AfricaSkills
Procedure development
Reference
Quality Manager: Dr. Prinisha Manda - Coverland
Email address: prinisha.manda@bmigroup.com
Contact details: +27 83 411 7636
Plant Manager: Zwivhuya Mulibana - Coverland
Email address: zwivhuya.mulibana@bmigroup.com
Contact details: 015 495 0080 / +27 72 718 9158
Quality Manager: Mrs V. Chokay - NCS Resin
Contact details: 031 480 8185 / 082 497 3438
Timeline
Qualiy Supervisor
Coverland
01.2025 - Current
Quality Control Analyst
Coverland
07.2023 - 11.2024
Associate of Applied Science - Advanced Diploma in Analytical Chemistry
Nelson Mandela University
01.2021 - 12.2021
Laboratory Assistant
NCS Resins
08.2019 - 07.2020
Associate of Applied Science - National Diploma in Analytical Chemistry
Walter Sisulu University
02.2017 - 07.2019
Grade 12
Ngwekazi Secondary School
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