sinobuhle mabangula
George
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Office Administration Intern
Nelson Mandela University
Port Elizabeth
09.2022 - 02.2024
- Display strong organizational, administrative, and clerical skills
- Maintain accuracy and attention to detail
- Organising and maintaining records, files, and databases
- Scheduling appointments and maintain calendars.
- Writing of minutes and transcribing recorded dictation.
- Compilation of reports
- Assisting at NMU Resource Centre.
CALL CENTER AGENT
ISONXPERIENCE
06.2022 - 08.2022
- Respond to customer inquiries via phone and email
- Troubleshoot customer issues and provide technical support
- Resolve customer complaints and escalate issues to appropriate departments
- Maintain customer records, update account information, and process orders
- Monitor customer feedback and provide feedback to management
- Follow up with customers to ensure satisfaction
- Identify customer needs and suggest appropriate products and services
- Generate sales leads and cross-sell products.
CASHIER
CLICKS GROUP LIMITED
06.2020 - 05.2022
- Ensure customer service excellence
- Ensure adequacy of stock at all times
- Possess company values at all times (Integrity, honesty and openness)
- Conduct quality audits on goods to ensure all goods on floor meet customer expectations
- Operate at point of sale.
Intern
Clicks Group Limited
12.2018 - 05.2020
- Relieving at beauty counter
- Advising customers and recommending products to purchase
- Office clerk relieving
- Compiling reports
- Point of sale authorizer
- Daily roster compilation.
Education
Matric -
Khwezi Lomso Comprehensive School
01.2016 -
Certificate - Business Management
East cape midlands college
06.2018 -
Skills
Scheduling and Planning
Interpersonal Relations
File Organization
Clerical Support
Attention to Detail
Problem-Solving
Interpersonal and Social Skills
Computer Skills
Records administration
Administrative tasks
Quick Learner
Outstanding communication skills
Document Management
References
- Nelson Mandela University (Faculty of Education), Jabu Bam, Project manager (CCS), 041 504 4025 067 853 0163
- Clicks Group Limited, Lumka Melane, Assistant Manager, 076 276 7209
- ISONXPERIENCE, Izibele Thoba, Team leader, 063 838 4069
Timeline
Office Administration Intern
Nelson Mandela University
09.2022 - 02.2024
CALL CENTER AGENT
ISONXPERIENCE
06.2022 - 08.2022
CASHIER
CLICKS GROUP LIMITED
06.2020 - 05.2022
Intern
Clicks Group Limited
12.2018 - 05.2020
Certificate - Business Management
East cape midlands college
06.2018 -
Matric -
Khwezi Lomso Comprehensive School
01.2016 -