Strategic Supervisor with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with [4] years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills.
Hardworking Site Supervisor knowledgeable about [Logistics/Bulk handling] operations. Versed in project, team and inventory management. Streamlines workflow and optimizes processes for maximum productivity.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Site Supervisor
Unathi Siyanda Logistics Services
04.2021 - Current
Oversaw personnel safety and efforts at work site.
Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
Maintained records and logs of work performed and materials and equipment used.
Worked with personnel and managers to meet strict timelines.
Resolved issues among team members to keep employees on task.
Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Trained new team members on site policies and procedures.
Oversaw equipment maintenance routines regularly ensuring optimal performance levels across all machinery used onsite.
Implemented best practices and safe operating procedures.
Addressed and resolved onsite conflicts swiftly, maintaining positive and productive work environment.
Conducted regular safety drills to ensure team preparedness in case of emergencies, prioritizing worker well-being.
Fostered strong relationships with stakeholders by providing regular, detailed project updates.
Improved team morale and productivity with regular feedback sessions and recognition of achievements.
Inspected equipment and tools used for safe operation.
Prepared and submitted reports on job progress and safety conditions to upper management.
Oversaw daily operations at site, keeping team production moving at optimal pace.
Developed and maintained positive relationships with clients and other stakeholders.
Sourced suppliers and purchased necessary materials for work.
Provided feedback to workers on job performance and safety procedures.
Administered disciplinary actions to workers violating safety regulations and company policies.
Investigated and reported on accidents, injuries and near-miss incidents.
Trained workers in proper methods, equipment operation and safety procedures.
Call Agent
CCI
08.2019 - 10.2019
Answer calls and respond to emails
Handle customer inquiries both over the phone and by email
Research required information using available resources
Manage and resolve customer complaints
Provide customer with products and services information
Process orders, forms and applications
Update existing customer information
Identify and escalate priority issues
Follow up customer calls where necessary
Document all call information according to standard procedures
Produce call report
Art Tutor
My Little Picasso
02.2018 - 10.2018
Supervise and assist students
Provide painting lessons to communicate concrete concepts to students
Spot and cultivate creativity
Give knowledge of different art genres in order to teach a range of styles
Identifying problems and finding solutions
Demonstrate techniques in activities such as drawing and painting
Instruct student in proper care and use of tools and equipment
Assistant
My Little Picasso
02.2018 - 10.2018
Handling schedules around the art studio, keeping tabs on each client needs in order to maintain flow and meet deadlines
Updating files, keeping track of expenditures
Participating in public relations efforts, such as posting to social media
Assisting children the age between 1-14yrs old when they come to have a painting session
Being hands on with the children's birthdays held at the studio, making sure everything runs smoothly and that kids have a good time
Having a friendly demeanor and dedication to customer service encourage positive relationships with clients
Administrative Clerk
More Care Engineering
03.2017 - 12.2017
Operating various office machines including photocopiers, scanners, telephones and related equipment
Proofread reports for errors in typing
Types letters, reports and other documents from original or corrected copy or draft
Answer inquiries of company
Answer calls and greet clients
Assist with filing
Promoter
The Creative Counsel
11.2016 - 02.2017
Demonstrate and explain products, methods or services in order to persuade customers to purchase or utilize services
Identify interested and qualified customers in order to provide them additional information
Practice demonstrations to ensure that they will run smoothly
Provide product samples, coupons, informational brochures, and other incentives to persuade people to buy products
Learn about competitors' product and consumers' interests and concerns in order to answer questions and provide more complete information
Education
BCom - Supply Chain Management
Mancosa
Durban, South Africa
04.2014 - 12.2015
Matric - Diploma Pass
Pinetown Girl's High School
Skills
Customer service skills
Attributes
Strong-willed, determined and unfailingly persistent which can bode well for my career and life.