Results-driven Human Resources Generalist with 5 years of experience overseeing diverse HR functions as an on-site specialist. Skilled in supporting and mentoring cross-functional team members to ensure the implementation of best practices within the HR department. Recognized as a trusted HR champion for administering and enhancing HR operations, with a focus on policy interpretation and implementation.
Overview
4
4
years of professional experience
6059
6059
years of post-secondary education
Work History
CAO HR Generalist - People Management
Transnet Freight Rail
Johannesburg, South Africa
11.2023 - Current
Maintaining Employee data on SAP HCM
Facilitated Skills Assessments for PWD employees.
Facilitated the MIE check process for new hires.
Knowledge of the recruitment and onboarding process.
Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision-making
Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
Ensuring compliance.
Administering and managing the bursary management process
Administering benefit claims (Retirement, UIF)
Conducting absenteeism training and awareness to both employees and line managers
Improved organizational culture and morale through the implementation of employee engagement initiatives.
Assisting with reintegration of incapacitated employees for return to work and maintaining records.
Assist with establishing or maintaining of absenteeism forums
Liaise with Compensation and Wellness team to facilitate incapacity processes.
Coordination of long service awards process
Administration of personnel benefits, exits, transfers, overpayment, acting, master data.
Arrange meeting with employees and AON representatives for medical aid queries.
Coordinate the encashment of leave process
Coordination and capturing of grievance and disciplinary.
Administrate Labour Relations matters
Knwowledge of Employee Asssiatnce Program.
Administering of employee Wellness
Facilitating HR and ER Poicy trainings.
Capturing and managing with employee individual development plans.
Knowledge of Work place skills training reports.
Implementation of an effective and efficient grievance management process.
Manage dispute resolution process
Implementation of an effective and efficient disciplinary management process
Assist in management of cases.
Handling arbitrations and disputes
Preside certain disciplinary hearing cases
Knowledge of CSOD Recruitment system with short-listing, arranging interviews.
Facilitated conflict resolution among employees, leading to improved workplace relationships and enhanced team collaboration.
Acting Human Resource Business Partner
Transnet Freight Rail
Johannesburg
03.2025 - 05.2025
Provided exceptional customer service to clients, addressing their needs promptly while maintaining a professional demeanor.
Managed strategic partnership initiatives to drive measurable outcomes and deeper relationships with cross-functional teams.
Played a crucial role in company growth by identifying new market opportunities and developing comprehensive strategies.
Delivered insightful data-driven recommendations that informed key decision-making processes within the organization.
Implemented cost-saving initiatives, resulting in significant reduction in operational expenses.
Increased client satisfaction by streamlining business processes and implementing innovative solutions.
Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Young Professional in Training- People Management
Transnet Freight Rail
Durban, South Africa
08.2021 - 10.2023
Facilitate committee meetings for bursary recommendations for various departments
Manage the implementation of mentorship and coaching programme
Create and maintain part-time bursary files on SAP100 EFM system
Oversee the monitoring and reporting of bursary related data on SAP HR
Manage records on SAP
Facilitate and manage youth programs (Young Professionals in Training and Interns
Managing YPT and Intern projects
Arranging interviews, medical checks and YPT/Intern allocations
Liaise with various stakeholders (Internal and external)
Compile monthly reports on the status of bursaries
Consolidation of Discretionary Grant projects/applications in order for timeous submission to TETA
Compilation of Internal reports
Knowledge of HR Training and Development
Knowledge of training reports
Knowledge of OM reports
Reporting on Work place skills report
Knowledge of HR Recruitment and Selection
Facilitating and coordinating ER policy trainings for employees
Implementation of an effective and efficient grievance management process
Manage dispute resolution process
Implementation of an effective and efficient disciplinary management process
Assist in management of cases
Handling arbitrations and disputes
Preside certain disciplinary hearing cases
Maintaining HR data on SAP HCM
Knowledge of short-listing and recommendation process on e-recruiter
Human resources generalist duties
Administering and managing the part time bursary management process for Container Corridor
Administering benefit claims (Retirement, UIF)
Coordinating Nutrition Program
Conducting absenteeism training and awareness to both employees and line managers
Analysing filtered list with high-risk employees and sending to Managers
Analysing and managing absenteeism profiles and refer accordingly
Assisting with reintegration of incapacitated employees for return to work and maintaining records
Assisting in coordination of absenteeism management engagements with HR and line management.
Assist with establishing or maintaining of absenteeism forums
Preparation and compiling of monthly absenteeism reports
Trend analysis and arranging wellness sessions according to the needs identified per area
Maintaining records e.g., attendance registers
Coordinating the EAP annual plan e.g., COVID19 & Resilience Training, Stress Management etc.
Assist in management of High-Risk cases
Coordinate Covid19 test referrals
Maintain records e.g., chronic register (HC), Covid19 data spreadsheets & fatalities memos
Facilitating and coordinating health and wellness training
Ensure that IDPs are submitted and uploaded on SAP system
Coordination and monitoring of compliance with all performance policies, regulations and guidelines for Bargaining Unit employees
Manage archiving system by exercising control over all archiving practices in the records registration off to ensure that archives are maintained in terms of legislation
Liaise with Compensation and Wellness team to facilitate incapacity processes
Coordination of long service awards process
Administration of personnel benefits/claims
Administration of personnel benefits, exits, transfers, overpayment, acting, master data
Arrange meeting with employees and AON representatives for medical aid queries
Coordinate the encashment of leave process
Coordination and capturing of grievance and disciplinary
Administrate Labour Relations matters
Coordination of induction and orientation programmes
Organised and facilitated Sports day event for clients.
Education
BCOM HONOURS HRM -
University of Kwazulu-Natal
Durban
05.2024
BACHELOR OF ARTS - PSYCHOLOGY
Nelson Mandela University
Port Elizabeth
04.2020
MATRIC -
Focused High School
Matatiele
12.2015
Skills
Analytical problem solving
Employee engagement strategies
Proficient in conflict management
Strategic sourcing expertise
Comprehensive onboarding management
Effective HR policy deployment
Proficient in Microsoft Office
Organizational proficiency
Proficient in SAP HCM modules
Skilled in conflict resolution through negotiation
Effective communication
Analytical problem solving
Accomplishments
Received certificate of completion in the Beyond the Classroom Leadership Programme.
First Aid certificate
Certificate of competence in Lean Six sigma white Belt