SINETHEMBA FORTUNATE NGCOBO
Tembisa
Summary
To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges. I am always eager to learn and ready to achieve the desired goals of the job description and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Assistant Teacher
Siphiwe Primary School
Tembisa
02.2023 - Current
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Completed daily reports, meal count sheets, and attendance logs.
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Distributed tests, assignments and handouts per teacher specifications.
- Monitored and reported student progress and development, offering mentoring as needed.
- Supported teacher in preparing individualized learning plans for underperforming students.
- Oversaw classroom operations during teacher and parent meetings.
- Monitored students during quizzes and tests.
- Worked with teacher to identify ,and target opportunities for instructional improvements.
- Worked with teacher and administrators to enforce school policies and procedures.
Cashier
Zimazane foods
08.2021 - 02.2022
- Manage transactions with customers using cash registers
- Scan goods and ensure pricing is accurate
- Collect payments whether in cash or credit
- Issue receipts, refunds, change or tickets
- Redeem stamps and coupons
- Cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Greet customers when entering or leaving the store Maintain clean and tidy checkout areas
- Track transactions on balance sheets and report any discrepancies
- Bag, box or gift-wrap packages
- Handle merchandise returns and exchange
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Tallied cash drawer at beginning and end of each work shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Used POS system to enter orders, process payments and issue receipts.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Picker Packer
Clicks Distribution
Centurion
12.2020 - 02.2021
- Scanned packages and boxes and moved to loading dock for shipment.
- Used RF scanners to track orders and verify accuracy.
- Sorted and organized items in designated areas for easy access.
- Worked fast to meet assigned daily picking quotas.
- Checked packing slips and other documentation to appropriately box items requested by clientele.
Administrative Assistant Intern
Department Of Health Region E
Sandton
02.2019 - 08.2019
- Received and screened incoming calls, emails and visitors and alerted administrative manager to priority matters.
- Maintained tidy and professional office space to give positive first impression to visitors.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed filing system, entered data and completed other clerical tasks.
Education
National Senior Certificate - Matric
Zicole Senior Secondary
KwaZulu-Natal 01.2010 - 12.2010
Higher Certificate - Tourism Management
UNISA
Pretoria 02.2021 - Current
Skills
Computer skills (ms office)
Filing and data archiving
Mail handling
Recordkeeping
Scheduling and calendar management
Flexible and Adaptable
Customer Relations
Time management skills
Cleaning and sanitizing
Cash Handling
Written and verbal communication
Basic math skills
Product packaging
Warehousing functions
Self driven and able to work in a team
Good interpersonal skills
Positive attitude conducive for learning
Adhering to principles and values of the company
Skills
Computer skills (ms office)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Teacher
Siphiwe Primary School
02.2023 - Current
Cashier
Zimazane foods
08.2021 - 02.2022
Higher Certificate - Tourism Management
UNISA
02.2021 - Current
Picker Packer
Clicks Distribution
12.2020 - 02.2021
Administrative Assistant Intern
Department Of Health Region E
02.2019 - 08.2019
National Senior Certificate - Matric
Zicole Senior Secondary
01.2010 - 12.2010