SINETHEMBA MAKRWALANA
The Wolds
Summary
Detail-oriented and proactive Admin Assistant with a strong background in office management and administrative support. Seeking to leverage organizational and communication skills to enhance workflow efficiency and contribute positively to the team. Committed to providing exceptional service and maintaining a productive environment.
Results-driven professional with a solid background in journalism and media studies, complemented by diverse experience as an Estimator Administrative Assistant, Facilitator, and Manager. Proven ability to manage projects effectively with strong planning and time management skills while excelling in communication and public speaking. Proficient in Microsoft Office Suite, demonstrating adaptability in fast- paced environments. Adept at conducting research and delivering content as an English News Anchor, showcasing a commitment to quality and attention to detail. Skilled in CRM software, customer service, data entry, and sales support. Proven ability to manage multiple tasks efficiently and contribute to overall team success.
Overview
9
9
years of professional experience
Work History
Estimator Administrative Assistant
Yesman Branding
Pinetown
03.2023 - Current
- Handle general administrative duties, including filing, scheduling, and data entry.
- Support customer communication via email and phone, ensuring prompt responses.
- Provide comprehensive administrative support to the estimations and sales team.
- Oversee bid processes, and ensure timely submission of required documents.
- Maintain project schedules, and support daily operations to ensure efficiency.
- Provide administrative support to sales representatives to streamline operations.
- Process sales orders and ensure accurate documentation.
- Act as a liaison between the sales team and clients, handling inquiries, and scheduling meetings.
- Maintain and update CRM systems with accurate customer and sales data.
Facilitator
Durban FilmMart
Durban
07.2022 - 07.2022
- Organized and facilitated workshops, ensuring seamless event coordination.
- Developed tailored strategies to enhance engagement and participation.
- Encouraged open dialogue and problem-solving, contributing to team success.
Operations Manager
L.M Fresh Laundry
Pinetown
05.2021 - 12.2021
- Oversaw daily operations, inventory, and staff management to optimize performance.
- Maintained budgets, monitored expenses, and implemented cost-saving measures.
- Trained employees on best practices, and improved workflow efficiency.
Administrative and Research Intern
Center For Creative Arts (Howard college UKZN)
Durban
06.2017 - 12.2018
- Assisted with event coordination and managed administrative tasks.
- Conveyed insights to boost program awareness.
- Executed research, gathered data, and revised spreadsheets.
- Delivered reports within set deadlines.
- Coordinated social media activities.
- Handled documentation and filings.
- Facilitated various festival programs and typed letters.
- Acknowledged guests and alerted corresponding departments upon their entry.
- Handled incoming calls with professionalism.
- Handled general inquiries in compliance with CCA norms.
- Coordinated meetings and contributed to workshop facilitation.
- I researched various subjects that were related to projects and presented them.
- Identified issues and analyzed data to develop solutions.
English News Anchor
MpumaKapa TV
Port Elizabeth
10.2016 - 05.2017
- Presented comprehensive news coverage and analysis, delivering engaging stories on air.
- Conducted interviews with experts and newsmakers to provide in-depth insights.
- Collaborated with producers and reporters to ensure accurate, timely news reporting.
- Maintained a strong on-screen presence while adhering to broadcasting standards.
Education
Journalism and media studies -
Damelin
Durban11.2015
Matric -
Insight Learning High School
Port Elizabeth12.2008
Skills
- CRM & Database management
- Planning
- Public speaking
- Communication
- Data Analysis
- Time management
- Microsoft Office Suite
- Customer service
Languages
English
Bilingual or Proficient (C2)
Zulu
Bilingual or Proficient (C2)
Xhosa
Bilingual or Proficient (C2)
Afrikaans
Intermediate (B1)
Personal Information
Date of Birth: 10/13/89
Timeline
Estimator Administrative Assistant
Yesman Branding
03.2023 - Current
Facilitator
Durban FilmMart
07.2022 - 07.2022
Operations Manager
L.M Fresh Laundry
05.2021 - 12.2021
Administrative and Research Intern
Center For Creative Arts (Howard college UKZN)
06.2017 - 12.2018
English News Anchor
MpumaKapa TV
10.2016 - 05.2017
Journalism and media studies -
Damelin
Matric -
Insight Learning High School