Sinethemba Hlongwa
Ntuzuma
Summary
I am self-driven individual as well as a team player. I am very diligent and a dedicated worker and have on numerous occasions shown my dedication and loyalty by performing tasks that were above and beyond my expectations. I would like an opportunity to showcase that I am eager to contribute to a system with a strong reputation. In hope that my driving force and expertise can make a difference in your company
Overview
11
11
years of professional experience
2036
2036
years of post-secondary education
Work History
Merchandise Consultant
Harley-Davidson Durban
Umhlanga
01.2023 - Current
- Sale of safety gear e.g., helmets, jackets, boots and other apparel
- Keeping show room organized and tidy
- Taking daily stock takes of merchandise
- Bringing in stock, pricing storing and displaying of new clothing
- Assisting and approaching customers maintaining good relations
- Managing the general merchandise department
- Ordering new merchandise and consulting distributors
- Managing company website on the Dealer control panel
- Reporting and creating efficient processes
- Trained on the CDK/keyloop and Pinnacle systems
- Crediting and invoicing internal stock
Receptionist/Girl Friday
Harley-Davidson Durban
02.2022 - 12.2023
- Answer and forward phone calls
- Greet and welcome customers as they arrive, direct them to their desired department
- Day-to-day administrative duties and managing a diary
- Filling, emails, and reports
- Booking of couriers to and from customers and distributors
- Preparing files to meet compliance standards
- Preparing monthly courier reconciliations
Coffee Shop Assistant
Café 1903 Harley Davidson Durban
Umhlanga
04.2018 - 12.2021
- Support daily operations of the coffee shop
- Take customer orders
- Prepare customer orders
- Prepare daily float and cash ups
- Run daily stock counts
- Creating menus and daily specials
- Stock ordering from distributors
Call Centre Sales Agent
Ignition Contact Centre
07.2013 - 03.2014
- Sell network provider telephonically
- Capturing customer details
- Customer service
Education
Matric -
Sunnydale Secondary School
04.2001 - 12.2011
Diploma -
Tourism Management
Skills
Ambitious
Compassionate
Team worker
Honest
Reliable
Driven
Excellent interaction
Confident
MS office
Quality assurance
Continuous improvement
Work Planning and Prioritization
Accomplishments
- Achieved certification by completing Harley Davidson Apparel and Licensing training with accuracy and efficiency.
Timeline
Merchandise Consultant
Harley-Davidson Durban
01.2023 - Current
Receptionist/Girl Friday
Harley-Davidson Durban
02.2022 - 12.2023
Coffee Shop Assistant
Café 1903 Harley Davidson Durban
04.2018 - 12.2021
Call Centre Sales Agent
Ignition Contact Centre
07.2013 - 03.2014
Matric -
Sunnydale Secondary School
04.2001 - 12.2011
Diploma -
Tourism Management
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