Sinenkosi Ntombifuthi Makhoba
Information Technology Professional
Durban,KwaZulu-Natal
Summary
Graduated with B. Tech degree in information technology with adequate analytical and
programming skills. Committed in hardworking and willing to learn. With experience have
developed skills in office management/ administration and technical support.
Overview
2
2
years of professional experience
3
3
Certificates
4
4
years of post-secondary education
Work History
System Administrator Intern
ILembe District Municipality
KwaDukuza, KZN
05.2022 - Current
- Created patches and solutions to fix bugs in existing applications.
- Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
- Supported day-to-day operations, monitoring and resolving client/server and storage issues.
- Managed over 50 customer calls per day.
- Spearheaded inventory control measures to replenish and maintain IT equipment.
- Conducted routine and emergency maintenance of assigned data center equipment.
- Performed software installations and upgrades to UNIX or Windows operating systems.
- Maintained current software licenses for computers and mobile devices.
- Mentored employees and offered constructive feedback for performance improvement.
- Oversaw IT activities to laptops, tablets and PDAs for corporate users.
- Integrated and updated software products to boost system compatibility.
School IT Technician Assistant
Amaphuphesizwe High And Ekunqobeni Primary
Maphumulo, KZN
11.2020 - 04.2022
- Responsible for installing,
- Maintaining and repairing hardware & software components of school's computers.
- Carried out day-to-day duties accurately and efficiently
- Collaborated with team members to achieve target results
- Prepared variety of different written communications, reports and documents
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Increased schools functionality by 5%
- Worked with customers to understand needs and provide excellent service
- Exceeded goals through effective task prioritization and great work ethic
- Identified issues, analyzed information and provided solutions to problems
Education
Bachelor of Technology - Information Technology
Durban University of Technology
Durban, KZN 2018 - 2019
National Diploma - Information Technology
Durban University of Technology
Durban 2015 - 2018
Skills
Multitasking Abilities
undefinedCertification
MCSE - Microsoft Certified Solutions Expert
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information
- Business Applications 20-24 November (5days) IMMEDIA Have attended immedia summer school programme to gain Insight into post-PC Solutions company URL: http://www.summerschool.org.za/profile/snenkosi
Quote
Patience is a virtue
Sinenkosi Makhoba
Timeline
System Administrator Intern
ILembe District Municipality
05.2022 - Current
School IT Technician Assistant
Amaphuphesizwe High And Ekunqobeni Primary
11.2020 - 04.2022
Bachelor of Technology - Information Technology
Durban University of Technology
2018 - 2019
National Diploma - Information Technology
Durban University of Technology
2015 - 2018
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