Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Sinenhlanhla Sibongakonke Majozi

Richards Bay

Summary

Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology. Demonstrated ability as Paraprofessional to foster positive relationships with students, parents and colleagues. Committed to providing culturally responsive support, meeting diverse needs of students. Patient demeanor creates environment where students feel comfortable asking questions while learning new concepts. Dedicated and mindful Teaching Assistant offers passionate and informed support for students and staff. Experienced interpersonal communicator addresses unique queries within educational settings and accommodates staff curriculum requirements. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Educational Assistant

Department of Education
11.2021 - 08.2022
  • Supervised students on field trips for safety and proper behavior in public settings.
  • Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Relieved classroom teacher during breaks and maintained order and structure in classroom.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Maintained inventory of office supplies and placed orders.

Educational Assistant

Department of Education : Bhekuzulu Public School
12.2020 - 03.2021
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Provided support to help students with special needs learn and grow.
  • Supported student learning objectives through personalized and small group assistance.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Applied specialized teaching techniques to reinforce social and communication skills.
  • Maintained safety and security by overseeing students in recess environments.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.

Retail Sales Supervisor

Tekkie Town
10.2017 - 04.2018
  • Increased overall store sales by implementing effective merchandising strategies and product promotions.
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Mentored and trained new employees, resulting in a more knowledgeable and efficient sales team.
  • Collaborated with other supervisors to develop and implement operational improvements for increased efficiency.
  • Consistently met or exceeded monthly sales targets through proactive leadership and regular performance evaluations.
  • Implemented loss prevention strategies, reducing instances of theft and shrinkage within the store.
  • Created a positive work environment by fostering open communication and recognizing employee achievements regularly.
  • Supported colleagues in their professional development through regular coaching sessions aimed at improving skills related to customer interaction.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.

Officer Frontline Support

Standard Bank
05.2015 - 09.2017
  • Serve customers by managing documents, information, and financial transactions in an organized, efficient, and secure manner
  • Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities
  • Meet and exceed bank service standards, greeting and acknowledging each customer to make them feel welcome, while complying with bank procedures and security protocols
  • Work with other tellers as a team to complete daily tasks while demonstrating respect and professionalism, being prompt, and supporting management as needed
  • Developed and implemented strategic plans to meet organizational goals, ensuring alignment with company objectives.
  • Drove innovation within the department by promoting creative thinking and supporting new initiatives.
  • Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
  • Identify customer needs, provide information on new products and services, and direct customers to branch representatives as needed
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Education

Post Graduate Certificate in Education - Immediate And Senior Phase

Univeristy of South Africa
South Africa
07.2024

Bachelor of Arts - Sociology And Management

Monash Univeristy of South Africa
Gauteng, South Africa
12.2014

High School Diploma -

Inkamana High School
Vryheid South Africa
12.2009

Skills

  • Eloquent / Effective Communication
  • Customer Service
  • Attention to Detail
  • Organizational Skills
  • Time Management
  • Adaptability
  • Microsoft Office

Certification

  • Certified English Teacher, World TESOL/TEFL Academy - 120Hours

Timeline

Educational Assistant

Department of Education
11.2021 - 08.2022

Educational Assistant

Department of Education : Bhekuzulu Public School
12.2020 - 03.2021

Retail Sales Supervisor

Tekkie Town
10.2017 - 04.2018

Officer Frontline Support

Standard Bank
05.2015 - 09.2017

Post Graduate Certificate in Education - Immediate And Senior Phase

Univeristy of South Africa

Bachelor of Arts - Sociology And Management

Monash Univeristy of South Africa

High School Diploma -

Inkamana High School

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Sinenhlanhla Sibongakonke Majozi