Sinenhlanhla Nxumalo
Tembisa
Overview
3
3
Certifications
2
2
years of professional experience
Work History
Stock controller
Eyangakithi Medical
- Provide administrative support to doctors and other medical staff
- Schedule and confirm patient appointments
- Maintain patient records and medical files
- Provide information to patients about their appointments, tests, and treatments
- Assist with medical procedures
- Arrange for hospital admissions and laboratory services
- Responsible for stock taking and monitoring
- Keeping track of before date
- Manage returns effectively
- Accurate forecasting using FIFO
- Checking stock quickly after delivery
- Planning ahead
- Working in teams
- Maintaining a clean and neat area
- Set minimum stock levels
- Ordering stock
Customer Representative
Cash Paymaster Service
- Providing introductory information to new customers
- Ensuring that customers are satisfied with products or services
- Following up with clients or customers to check that they're still satisfied with any purchases
- Letting customers or clients know about additional products or services
- Determining the quickest, most effective ways to answer a client's or customer's questions
- Escalating queries and concerns
- Troubleshooting common issues with a product or service
- Working with a team of CSRs and other departments to find appropriate solutions
Cashier
Pep store
- Processing sales transactions and taking payments
- Calculating the cost of products or services
- Calculating and returning change for cash transactions
- Maintaining adequate change denominations and requesting additional change
- Answering customer questions about products or services and providing recommendations based on customer needs
- Cross-selling and upselling products
- Reconciling cash drawers and sales receipts
- Reporting issues with equipment
- Working with the team to meet store sales goals
- Responding to and resolving customer complaints and concerns
- Processing layaways, returns and exchanges
- Maintaining clean and tidy checkout and merchandise areas
- Stocktaking
- Merchandising
- Customer service
- Resolving customer complaints
- Helping with promotions
- Managing stock
- Maintaining daily and monthly target
Sales Person
Bernet
- Be knowledgeable about the product
- Identify prospective customers, lead generation and conversion
- Contact new and existing customers to discuss needs
- Emphasize the features of products to highlight how they solve customer problems
- Answer questions about the products
- Negotiate prices and terms and prepare sales agreements
- Collaborate with colleagues in many different sectors
- Maintain contact lists and follow up with customers to continue relationships
Office Administrator
Buffalo Logistics
03.2024 - 06.2024
- Tracks shipments overseas inventory audits and maintaining reports of purchases
- Manage data entry and other record-keeping tasks
- Oversee office supplies to ensure resources are available when needed.
- Provide support to staff and management, including handling correspondence, preparing documents, and scheduling meetings.
- Establish and implement office policies and procedures to maintain order and efficiency.
- Ensure a safe and clean work environment.
- Provide regular office operations reports to management and identify areas for improvement.
Office Administrator
Multiform Solution
01.2022 - 11.2023
- Manage communication channels, such as phone calls and emails.
- Oversee the day-to-day functioning of the office, ensuring that administrative processes run smoothly.
- Supervise office staff, including clerical and administrative personnel.
- Maintain filing systems and ensure the proper retention, protection, and disposal of records.
- Establish and implement office policies and procedures to maintain order and efficiency.
Education
Data Capture Course -
Quest Computer Skill Centre
Gauteng 04.2020
Supply Chain Management -
INTEC College
Gauteng 01.2023
Office Administration -
Quest Computer Skill Centre
Gauteng 06.2020
Certificate - Home based care, counseling & Crisis intervention Workshop
Natal Settlers Nursing School
01.2015
Matric NSC - 12
Mthiyaqhwa High School
Kwazulunatal01.2010
Skills
Typing Alpha numeric 23 words per minute
Keystrokes: Numeric 88 KPM
Problem solving
Microsoft office
Customer service
Strong verbal and written communication skills
Works well with others and can foster a positive work environment
Comfortable tracking office budgets, expenses, and supplies
Ability to plan, coordinate, and execute office projects or events
Completes tasks on time and can properly prioritize work
Certification
Chris Mbhele - Cash Paymaster Service
Manager
083 793 3180
References
- Chris, Mbhele, Manager, 083 793 3180, Cash Paymaster Service
- Bormwise, Mathebula, Logistics Manager, 068 357 1332, Buffalo logistics
- Andiswa, Ncube, Sister in charge, 064 273 6156, Eyangakithi medicals
Personal Details
- Date of Birth : 04/02/1993
- Marital Status : Single
- Nationality : South African
- Gender : Female
- Driving Licence : C1
Timeline
Office Administrator
Buffalo Logistics
03.2024 - 06.2024
Office Administrator
Multiform Solution
01.2022 - 11.2023
Certificate - Home based care, counseling & Crisis intervention Workshop
Natal Settlers Nursing School
Sales Person
Bernet
Cashier
Pep store
Customer Representative
Cash Paymaster Service
Stock controller
Eyangakithi Medical
Data Capture Course -
Quest Computer Skill Centre
Supply Chain Management -
INTEC College
Office Administration -
Quest Computer Skill Centre
Matric NSC - 12
Mthiyaqhwa High School