Summary
Overview
Work History
Education
Skills
Career oriented courses
References
Affiliations
Software
Timeline
Generic
Sinegugu Priscilla Ngema

Sinegugu Priscilla Ngema

Human Resources Officer
Pretoria

Summary

Self-motivated and passionate candidate with 10+ years of progressive success in HR roles in the manufacturing and business services sector, gained experience in recruitment, learning and development, employee relations, policy development and HR/Payroll administration. Equipped with knowledge to understand organisations from a strategic and operational level and ability to collaborate and engage with teams at different levels of the organisation. Superior employee relations acumen and passion for recruiting, retaining and supporting high-quality talent to drive company growth.

Overview

11
11
years of professional experience

Work History

Human Resources Officer

The Southern African Institute of Government Auditors
Pretoria
5 2023 - Current
  • Conducted job analyses to develop accurate position descriptions and improving role clarity within the organization.
  • Managed the full cycle of recruiting, completing background checks and reference checks to complete screenings.
  • Facilitated the onboarding processes for new hires, integrating them seamlessly into the workplace environment.
  • Coordinated internal promotions processes allowing career advancement.
  • Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
  • Conducted check-ins with employees to assess workplace health and personnel engagement.
  • Conducted exit interviews with employees leaving the organisation to gauge areas of success and opportunities for improvement.
  • Mentored HR team members in their professional development, promoting continuous learning and skills enhancement within the department.
  • Developed relationships with colleges/universities to build a pipeline of potential candidates for internships positions.
  • Facilitated the submission of the Workplace Skills Plan (WSP) and Annual Training Report (ATR) in full adherence to the criteria, regulations and requirements stipulated by the SETA.
  • Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
  • Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
  • Managed benefits administration processes to ensure timely enrollment updates and accurate record-keeping systems were maintained.
  • Facilitated the implementation of an automated performance management system and coordinated annual performance review process to facilitate constructive feedback exchange between managers and employees, driving professional growth opportunities for staff members.
  • Defined key performance indicators in alignment with the strategic objectives of each business unit.
  • Developed an employee wellness program and championed employee recognition programs and team building events that increased morale and fostered a culture of appreciation within the Institute.
  • Distributed employee engagement surveys to identify areas of improvement.
  • Assessed and revamped outdated HR policies, aligning them with current industry best practices to ensure legal compliance and operational efficiency.
  • Monitored and maintained human resources regulatory compliance in alignment with labour legislation.
  • Lead health and safety initiatives to ensure compliance with health and safety requirements.

Human Resources Administrator

Hirt and Carter Group
Durban
04.2019 - 04.2023
  • Updated the HR database with new employee information, changes in benefits, and other details.
  • Managed the hiring process and ensured that vacant positions were filled timeously.
  • Facilitated the placement of interns in alignment with employment equity targets.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Served as a knowledgeable resource for employees regarding company policies, procedures, benefits, and other HR-related matters.
  • Assisted employees with benefits enrollment and claims ensuring accuracy of information and timely processing of forms.
  • Assisted in the coordination of employee events and recognition programs to promote a positive work culture and strengthen team relationships.
  • Ensured accuracy in the calculation and processing of employee salaries for payroll processing.

Recruiter

Indgro Multi Services Group
Durban
01.2018 - 03.2019
  • Identifying and attracting potential candidates through various sources
  • Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
  • Conducted interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
  • Collaborated with hiring managers to understand job requirements and expectations.
  • Studied job descriptions and qualifications to determine applicant requirements.
  • Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
  • Assisted with onboarding and orientation of new hires.
  • Monitored recruitment metrics and database to identify areas for improvement and implemented changes accordingly.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Worked with payroll to ensure the seamless submission of documents for new engagements.

Human Resources Officer

Iqlaas Foods
Durban
11.2013 - 12.2017

•Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
• Pre-screened resumes prior to sending to corporate hiring managers for consideration.
• Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
• Enhanced employee satisfaction by implementing effective HR policies and procedures.
• Conducted check-ins with employees to assess workplace health and personnel engagement.
• Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
• Processed paperwork and hiring details for promotions and lateral position changes.
• Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
• Managed employee benefits programs, ensuring timely enrollment and accurate recordkeeping.
• Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
• Managed time and attendance and weekly payroll processing.
• Developed relationships with local universities to build a pipeline of potential candidates for internship positions.
• Developed and implemented human resources policies and procedures in compliance with applicable labour laws.
• Facilitated training sessions for staff and managers.

Education

B-Tech Human Resources Management -

Durban University of Technology
Durban
04.2001 -

ND: Human Resources Management -

Durban University of Technology
Durban, South Africa
04.2001 -

Matric -

Effingham Secondary School
Durban
04.2001 -

Skills

Communication skills

Interpersonal skills

Organisational skills

Problem-solving skills

Recruitment and selection

Employee relations skills

Compliance skills

Strategic thinking skills

Coaching and mentoring skills

Career oriented courses

  • Sage University, Sage Premier: Basic Payroll Training, 01/01/2021
  • SEESA, Broad-Based Black Economic Empowerment Act, 01/01/2017
  • SEESA, Employment Equity, 01/01/2015
  • SEESA, Initiation of Disciplinary Hearing, 01/01/2014
  • SEESA, Customer Service, 01/01/2014

References

References available on request.

Affiliations

South African Board of People Practices (SABPP)

Software

Microsoft Office package (MS Word, Excel, Power Point, Outlook, MS Project and MS Forms)

Payspace (HR and payroll system)

Sage VIP

LexisNexis RefChecks

Mie background screening

A1 time management system

Timeline

Human Resources Administrator

Hirt and Carter Group
04.2019 - 04.2023

Recruiter

Indgro Multi Services Group
01.2018 - 03.2019

Human Resources Officer

Iqlaas Foods
11.2013 - 12.2017

B-Tech Human Resources Management -

Durban University of Technology
04.2001 -

ND: Human Resources Management -

Durban University of Technology
04.2001 -

Matric -

Effingham Secondary School
04.2001 -

Human Resources Officer

The Southern African Institute of Government Auditors
5 2023 - Current
Sinegugu Priscilla NgemaHuman Resources Officer