Sinegugu Mkhaliphi

• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Processed payments for credit and debit cards and returned proper change for cash transactions.
• Rotated merchandise and displays to feature new products and promotions.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

• Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
• Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
• Controlled food costs and managed inventory.
• Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
• Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
• Trained new hires in food handling and safety protocols to boost knowledge and performance.
• Maximized team productivity by expertly delegating tasks to kitchen staff.
• Monitored food inventory and supplies to prevent waste.
• Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
• Scheduled and rotated staff for adequate coverage and fair distribution of workload.

-Merchandise and Price checks

-Cash drops and daily banking

-Receiving calls and Staffing

-open and closure of store

-Making sure everything runs smoothly and efficiently in store

-Driving sales ensuring team work

-Responsibile for staff well being.

-Keeping a healthy working environment for effective and outstanding service.

- Out standing customer service and cash ups

-Daily handover and paperwork

-housekeeping

-receiving and packing stock

-Confirmation and capturing of invoices

-Daily banking and Price checks

-Handling customer's complaint

-Taking calls and driving sales.

-Till operation and daily handover.

-Performed all checkout procedures quickly and accurately.

-customer service

-backshopping and housekeeping.