Summary
Overview
Work History
Education
Skills
References
Timeline
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Sindy Mngadi

RECEPTIONIST
JHB

Summary

Detail focused and professional. Receptionist with over 6 years experience’s proving administrative and front desk support in a variety of the fast paced office environment. Immaculately presented individual with a warm personally combined with a proficient knowledge of clerical duties. I am passionate giving an outstanding first impression to clients and visitors and contributing to the business’s positive reputation. Skilled at becoming an integral member of a reception team, with exceptional customer service skills and the ability to provide an effective reception and switchboard service. Dedicated to improving reception and administrative functions within every office environment.

Overview

15
15
years of professional experience
2025
2025
years of post-secondary education

Work History

RECEPTIONIST

SULZER PUMPS SA
09.2020 - 02.2025
  • Receive incoming calls, visitors and directing them to the relevant departments and recording of messages
  • Sort and administer mail
  • Maintain the office and keep all the office equipment in check as well as order any necessary office supplies and groceries
  • Responsible for maintaining office security and communicating with the security guards if needed
  • Manage calendars by scheduling important meetings, arranging travel and accommodation, etc
  • Coordinate boardroom bookings
  • Perform other clerical duties such as photocopying, transcribing, filing, keeping records of office expenses, sorting distributing paperwork
  • Faxing, scanning, mailing and filing documents
  • Entering customers details into company’s records
  • Hospitality duties for the executive team, guests and meeting delegates i.e
  • Arranging food and refreshments
  • Submit timely reports and prepare presentations/proposals as assigned
  • Book flight and accommodation for senior executies

ADMIN ASSISTANT

KHUTLO THARO SUPPLIES
01.2014 - 08.2020
  • Manage cash sales, allocations, cash reconciliations, banking and reporting
  • Confirm payments with the bank and control the release of cash sales to ensure no unpaid goods are distributed
  • Oversee receipts, invoices, PODs, trip sheets and credit notes
  • Always maintaining excellent customer services, addressing account queries and related functions promptly
  • Ensure housekeeping, security and safety are in line company standard
  • Regularly communicate with customers regarding their accounts status and queries
  • Maintain general filling and assist the management reports and related cost management functions
  • Coordinate invoice release to ensure all customer deliveries and collections are completed efficiently
  • Participate in stock take processes, including preparation and physical counting stock

CUSTOMER SERVICE AGENT

SCORPION LEGAL PROTECTION
02.2010 - 12.2013
  • Manage daily inquiries, complaints, and feedback via phone, email and other channels
  • Prepare and present reports on service performance, issues and trends
  • Directing all warranties, monthly statements printing and distribution
  • General administrative duties
  • Data capturing on various system
  • Re-instate of client policies and issuing of membership cards

Education

UNIVERSITY OF SOUTH AFRICA

Skills

Pastel Accounting

Data entry

Telephone skills

File management

Office management

Meeting Scheduling

Administrative support

Customer/Client relations

References

  • Scorpion Legal Protect, Brenda Moleko, 011 565 9600 / 083 517 3506
  • Khutlo Tharo Supplies, Thami Ngxukumeshe, 011 860 1771 / 082 545 3651
  • Sulzer Pumps South Africa, Thando Mkalipi, 078 152 9352/ 011 860 1542

Timeline

RECEPTIONIST

SULZER PUMPS SA
09.2020 - 02.2025

ADMIN ASSISTANT

KHUTLO THARO SUPPLIES
01.2014 - 08.2020

CUSTOMER SERVICE AGENT

SCORPION LEGAL PROTECTION
02.2010 - 12.2013

UNIVERSITY OF SOUTH AFRICA

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Sindy MngadiRECEPTIONIST