Sindiswa Taala
Ekurhuleni
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
4
4
Languages
Work History
Web Leads Administrator
Afhco
05.2023 - Current
- Receive leads from different lead sources.
- Receive leads from all different lead sources.
- Receive telephone enquiries from prospective customers.
- Allocate leads to agents.
- Log all leads on ATLAS portal.
- Update leads status report as feedback is received from agents.
- Make recommendations for promotions.
- Update management on latest online trends to influence leasing strategies.
- Evaluated design and functionality of existing web servic es/sites for further improvement.
- Assist in administering referral claims.
- Assist with signing of lease agreement over peak periods.
- Monitor and update the attendance register of the leasing department.
Student Intake Administrator
Afhco
12.2022 - 04.2023
- Update and follow up on student social media leads.
- Follow up on unconverted leads.
- Follow up on uncompleted applications.
- Compile lease documents.
- Update online application daily.
- Provide administrative support to student portfolio team.
- Provide office support to building administrators.
- Assist in resolving referral queries.
- Capturing of leases on MDA system.
- Attending to walk-in students.
- Respond to student inquiries via telephone or email.
Travel Intern
South African Tourism
03.2019 - 02.2020
- Coordinate travel arrangements for the Supply Chain and Finance departments.
- Verify that received travel invoices possess accurate authorization, descriptions, and necessary supporting documents.
- Input travel invoice details into a spreadsheet, upload them onto the Oracle system, and facilitate timely payments.
- Cross-reference travel invoices with contracts to confirm compliance with agreements.
- Ensure adherence to procurement procedures and policies through meticulous documentation.
- Follow up on pending travel invoices and address outstanding issues.
- Compile a monthly report summarizing received travel invoices.
- Organize and file travel invoices systematically. Address any ad-hoc duties that may arise in the course of operations.
- Participate in meetings and record minutes as required.
General Travel Learnership
Travel With Flair
02.2018 - 01.2019
- Assist businesses in coordinating travel logistics, including transportation, lodging, local services, and helpline assistance.
- Source quotes, assess options, and ensure cost-effectiveness.
- Offer guidance on visa and passport matters. Collaborate with suppliers and clients as needed.
- Furnish travel details and handle reimbursement processes.
Receptionist
Volkswagen Lindsay Saker
07.2017 - 01.2018
- Enhance customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamline front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintain a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improve appointment scheduling system, reducing wait times, and increasing client satisfaction.
Education
Bachelor of Commerce - Supply Chain Management
Mancosa
Johannesburg 04.2001 -
No Degree - General Travel NQF Level 5
Gauteng Travel Academy
Pretoria 04.2001 -
High School Diploma -
Mpilisweni Secondary School
Katlehong 04.2001 -
Some College (No Degree) - Customer Service Certificate
Solutioneers
Sandton 10.2023 - 10.2023
Skills
Travel Arrangement Skills
Multitasking Proficiency
Organizational Abilities
Adaptability and Flexibility
Task Prioritization
Administrative Support
Interpersonal Skills
Phone and Email Etiquette
Customer Engagement
Detail Oriented
Microsoft Office Suite
Computer Literacy
Documentation and Recordkeeping
Adaptability and Flexibility
Data Entry Accuracy
Customer Service
References
Contact Person : Lerato Motlou (Supervisor)
Company Name : Afhco (Pty) Ltd
Contact Number : 062 546 1150/011 224 2421
Contact Person : Pinkie Motaung (Supervisor)
Company Name : Zonkizizwe Primary School
Contact Number : 081 454 9393
Contact Person : Phathiswa Tonono (Supervisor)
Company Name : South African Tourism
Contact Number : 078 802 5974/011 895 3099
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
One’s own thought is one’s world. What a person thinks is what he becomes.
Maitri Upanishads
Timeline
Some College (No Degree) - Customer Service Certificate
Solutioneers
10.2023 - 10.2023
Web Leads Administrator
Afhco
05.2023 - Current
Student Intake Administrator
Afhco
12.2022 - 04.2023
Travel Intern
South African Tourism
03.2019 - 02.2020
General Travel Learnership
Travel With Flair
02.2018 - 01.2019
Receptionist
Volkswagen Lindsay Saker
07.2017 - 01.2018
Bachelor of Commerce - Supply Chain Management
Mancosa
04.2001 -
No Degree - General Travel NQF Level 5
Gauteng Travel Academy
04.2001 -
High School Diploma -
Mpilisweni Secondary School
04.2001 -