Swimming, Painting and Reading
Sindiswa Nqabisa Mthiyane
Administrative Assistant And Copywriter
Durban
Summary
Ambitious and optimistic professional committed to organization and integrity, seeking a role that fosters growth and skill development. Eager to embrace new challenges and continuously learn while making a meaningful impact in the workplace. A strong determination to contribute positively and drive change in any position undertaken. Prepared to leverage enthusiasm and dedication to achieve both personal and organizational success.
Overview
12
12
years of professional experience
1
1
Certification
2
2
Languages
Work History
Copywriter and Content Writing Specialist
Talent Development Institute
09.2023 - 08.2024
- My role Included:
- Content Creation: Developing clear, compelling, and engaging content for various platforms, including monthly reports
- Industry Research: Conduct research on industry news, developments and changes to inform content strategy
- Collaboration: Working closely with the CEO and learners to create content that supports the business goals and informs our clients
- Editing and Proofreading: Reviewing and editing content to ensure accuracy, clarity, and adherence to brand standards
- Transformed complex information into easily digestible pieces tailored for specific audience segments using plain language principles.
Sales Consultant
African Bank
05.2023 - 08.2023
- My duties Included:
- Promoted banking products and services to new clients
- Participated in weekly marketing activities and lead generation
- Delivered client-centric service and product explanations
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Built relationships with customers and community to promote long term business growth.
CPTW: Centre Manager
Durban and Coastal Mental Health
08.2022 - 04.2023
- My duties included:
- Supervising staff, service users, contract work and despatch
- Organizing special programmes and monthly events for service users
- Compiling and implementing life skill activities for service users
- Attending monthly strategic planning managers meetings
- Prepared reports, wage sheets, and attendance records.
- Liaising with potential sponsors and donors for the programme
- Oversee projects that take place in the centre eg: gardening projects
Project Administrator
Development Bank of Southern Africa
03.2020 - 03.2021
- I served as a Project Administrator for the Programme Management Services Unit in the National Department of Public Works.
- My duties included:
- Attending project meetings and taking minutes
- Monitoring project related tasks and ensuring that deadlines are met
- Dealing with project related telephone and email enquiries
- Report writing for project progress
- Liaising with service providers to ensure that they are working within the required time frame
- Coordinating with team members frequently for updates regarding the work in progress
- Performing project and office admin duties : filling, stationery ordering etc.
- Working closely with the projects coordinator to ensure that the project is carried out correctly and within budget
Reception Assistant
The Plaza Hotel
12.2017 - 01.2018
- This was a part - time employment. It was meant to develop my work skills such as communication, working in a team and time management.
- My duties included:
- Managed bookings, check-ins, and customer service
- Processed phone/email enquiries and ordered supplies.
- Improved workplace atmosphere with excellent interpersonal skills, fostering positive relationships among team members and clients.
Educator
Parklands Primary School
01.2013 - 12.2014
- I taught Grade 4 learners Isizulu, Mathematics and Creative Arts
Education
Bachelor of Arts - English Studies, Linguistics
University of KwaZulu-Natal
12.2018
Bachelor of Arts Honours - English Studies
University of KwaZulu-Natal
Skills
- Interpersonal Skills
- Time Management Skill
- Analytical skills
- Computer Literacy
- Writing skills
- Teamwork
- Document control
- Problem-solving
- Client service
- Decision-making
- Scheduling and planning
Certification
Yes4Youth
Interests
References
Talent Development Institute
Dean Hewitt
0834588617
dean@talentdevelopment.co.za
African Bank
Greg Dorman
0824407807
Durban & Coastal Mental Health
Priya Naidoo
0837990533
Philile Mkhwanazi
011 313 3984/ 083 724 1754
M. T, Aziz,
0829786820,
Parklands Primary School
Timeline
Yes4Youth
09-2024
Copywriter and Content Writing Specialist
Talent Development Institute
09.2023 - 08.2024
Sales Consultant
African Bank
05.2023 - 08.2023
CPTW: Centre Manager
Durban and Coastal Mental Health
08.2022 - 04.2023
Project Administrator
Development Bank of Southern Africa
03.2020 - 03.2021
Reception Assistant
The Plaza Hotel
12.2017 - 01.2018
Educator
Parklands Primary School
01.2013 - 12.2014
Bachelor of Arts Honours - English Studies
University of KwaZulu-Natal
Bachelor of Arts - English Studies, Linguistics
University of KwaZulu-Natal
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