Sindiswa Maphumulo
Intern
Durban
Summary
A results-driven Operations Intern with a strong background in conducting research, data analysis, and logistics optimization. Experienced in conducting commodity analysis, participating in executive meetings, and preparing insightful reports. Skilled in data management, stakeholder engagement, and office administration. Seeking to leverage expertise in a dynamic organization to drive operational efficiency and contribute to strategic decision-making processes.
Overview
2
2
years of professional experience
Work History
Intern
Transnet National Port Authority- Port of Durban
7 2022 - Current
- Conducting economic research and analysis to support decision-making processes
- Performing commodity analysis and sector outlook studies to identify trends and opportunities
- Analyzing cargo volumes to optimize logistics and supply chain operations
- Participating in management executive and operations meetings to provide insights and updates
- Preparing and delivering reports and presentations on research findings and operational performance
- Collecting data and information from stakeholders to inform decision-making
- Conducting operational site visits to gain firsthand knowledge of processes and challenges
- Scheduling meetings and agendas and writing minutes to ensure effective communication and follow-up
- Managing documents, including reviewing, editing, and controlling versioning
- Providing ad hoc office administration support to facilitate smooth operations
- Analyzing data and capturing information accurately for reporting purposes
- Creating reporting dashboards on Power BI to visualize and communicate data effectively
- Collaborating with departments to ensure alignment and coordination
- Compiling research presentations and reports for stakeholders
- Populating and reporting on operations reports in line with organizational requirements
- Engaging with stakeholders to build relationships and address concerns
- Conducting site visits and walkabouts to terminals and operational spaces
- Populating operational KPIs dashboard reports to track and improve performance.
Economics Tutor
University of KwaZulu-Natal
03.2022 - 06.2022
- Facilitated tutorial sessions for undergraduate students in Economics
- Provided academic support, clarified concepts, and assisted students in understanding course material
- Demonstrated effective communication and presentation skills
- Led weekly exercises corresponding to course chapters, reinforcing lecture content for enhanced comprehension
- Conducted comprehensive test revisions, guiding students through exam preparation and addressing queries
- Engaged in student consultations, marked assessments, and maintained meticulous records, including attendance registers and calculation of student assessment marks.
Education
BCom in Economics & Supply Chain Management
12.2021
National Senior Certificate
12.2017
Skills
Excellent punctuality and attention to detail
Strategic Planning and Decision Support
Adaptability and Flexibility
Multitasking and Organization
Effective Communication
Time Management and Prioritization
Analytical Thinking
Research and Analysis
Data Interpretation and Statistical Analysis
Administrative Support
Microsoft Office Suite
Customer Service
Personal Information
- ID Number: 0006020551088
- Date of Birth: 06/02/00
- Gender: Female
- Nationality: South African
- Ethnic Group: Black
- Health Status: Good
Professional Development
- Business Analytics, 02/22/24
- Microsoft Excel Level 3, 02/20/24
- High Impact Presentations, 10/11/23 - 10/12/23
- Data Analysis and Visualization with Microsoft Excel, 09/20/23 - 09/21/23
- Shore Officer, 06/21/23 - 06/23/23
- First Aid NQF Level II, 11/07/22 - 11/10/22
References
- Siphesihle Dube, Business Analyst- Transnet NPA (Port of Durban), 0826855523
- Nolwazi Biyela, Economics Lecturer - University of KwaZulu-Natal, 0782833274
- Mrs Zakwe, Economics teacher - Kwaphikaziwa Secondary School, 0837692542
Timeline
Economics Tutor - University of KwaZulu-Natal
03.2022 - 06.2022
Intern - Transnet National Port Authority- Port of Durban
7 2022 - Current
University of KwaZulu-Natal - , BCom in Economics & Supply Chain Management
KwaPhikaziwa Secondary School - , National Senior Certificate