- Reading motivational books
- singing
- playing netball
- Social engagement
Sindiswa Luthuli
Johannesburg, Roodepoort South
Summary
Driven Sales Representative with expertise in lead generation and client engagement. Achieved targets through innovative sales strategies and relationship management. Focused on identifying customer needs, presenting tailored solutions, and closing sales to drive revenue and enhance customer satisfaction.
Overview
7
7
years of professional experience
Work History
Sales Representative
Affinity Life Limited
Constantia Kloof
10.2023 - Current
- Consistently achieved or surpassed sales targets.
- Achieved company targets by implementing successful sales strategies.
- Generated sales by prospecting leads, cold calling and closing deals.
- Demonstrated strong communication and time management skills to meet and exceed sales targets.
- Maintained productive relationships with existing customers through exceptional follow-up after sales.
- Listened intently to customers to identify upselling opportunities.
- Established clear communication channels with clients, keeping them informed about new products and services.
- Conducted cold calls to create a robust lead database for future sales opportunities.
- Utilised social media platforms to expand network and engage with potential clients, increasing leads by 25%.
Telesales Agent
Telemarketing Services (TMS)
Randburg
09.2022 - 09.2023
- Achieved and exceeded monthly sales targets through effective telesales strategies.
- Utilised persuasive communication skills to overcome objections and close sales.
- Proactively cold-called leads to establish new relationships, promote services and increase sales.
- Conducted outbound calls to customers regarding sales and marketing promotional campaigns.
- Followed up on previous calls to rekindle interest and close sales.
- Listened actively to customers, responding appropriately to show interest and understanding.
- Adhered to company communication guidelines by utilising scripts during customer interactions.
- Recorded details from customer communications on CRM.
Market Research Telephone and Field Interviewer
Plus 94 Research
Johannesburg
04.2019 - 07.2023
- Clarified survey objectives and procedures to interviewees, ensuring understanding and fostering engagement.
- Captured candidates' responses through active listening during interviews, probing for clarification to improve data quality.
- Scheduled interviews by contacting individuals via telephone and in person at their preferred locations, enhancing participation rates.
Education
Certificate of Higher Education - Science
Madiba Comprehensive High School
Kagiso, Krugersdorp 01-2004
Skills
- Lead generation
- Sales strategy development
- CRM utilisation
- Objection handling
- Persuasive communication
- Time management
- Negotiation techniques
- Market analysis
- Problem solving
- Target-driven
- Team collaboration
- Active listening
- Customer Service
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Representative
Affinity Life Limited
10.2023 - Current
Telesales Agent
Telemarketing Services (TMS)
09.2022 - 09.2023
Market Research Telephone and Field Interviewer
Plus 94 Research
04.2019 - 07.2023
Certificate of Higher Education - Science
Madiba Comprehensive High School