Dynamic Service Consultant with a proven track record at Nedbank, excelling in client relationship management and tailored financial solutions. Leveraging strong empathy and communication skills, I enhance customer satisfaction and loyalty. Successfully expanded the client base through strategic assessments and collaboration, driving operational efficiency and improving service quality.
Hi, I’m
SINDISWA DLADLA
SERVICE CONSULTANT
Lakeside
Summary
Overview
12
years of professional experience
Work History
Nedbank
Service Consultant
03.2017 - Current
Job overview
OPENING OF ACCOUNTS, CREDIT CARD, PERSONAL LOAN, INVESTMENTS AND FUNERAL PLANS
PRINTING OF REPORTS
ENQUIRIES
DIGITAL ASSIST
NEDBANK
Sales Consultant
03.2014 - 03.2017
Job overview
- Identified and pursued new business opportunities, successfully expanding the client base and increasing market share.
- Conducted thorough financial assessments to deliver accurate product recommendations, improving client satisfaction and trust.
- Collaborated with cross-functional teams to streamline sales processes, leading to increased operational efficiency and faster deal closure.
- Implemented customer feedback mechanisms to assess service quality, resulting in continuous improvement of sales techniques and client engagement.
Education
CHARTALL BUSINESS COLLEGEOnline
No Degree from Banking And Finance
04.2001
University Overview
PC TRAINING & BUSINESS COLLEGEJOJANNESBURG
No Degree from ACCOUNTING AND INFORMATION SYSTEM
04.2001
University Overview
Skills
People's skills being able identify the right product for the client, also to be able to put my self in the clients shoes
Additional Information
Additional Information
Reference
Mr Nhlapo : Manager Nedbank
Contact number:0605290995
Mr Norkee: Manager Nedbank
Contact number:0683011297
Timeline
Service Consultant
Nedbank
03.2017 - Current
Sales Consultant
NEDBANK
03.2014 - 03.2017
CHARTALL BUSINESS COLLEGE
No Degree from Banking And Finance
04.2001
PC TRAINING & BUSINESS COLLEGE
No Degree from ACCOUNTING AND INFORMATION SYSTEM
04.2001