Sindisiwe Merielien Mkwanazi
Johannesburg, Gauteng
Summary
Excellent in organization and compassionate communication, enhancing client relationships and streamlining office operations. Leveraging problem-solving abilities and computer proficiency, I significantly improved client satisfaction and operational efficiency.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
1
1
year of professional experience
Work History
Receptionist
FX GOAT FOREX TRADING ACADEMY
11.2020 - 11.2021
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Organized, maintained and updated information in computer databases.
Education
No Degree - Cybersecurity
Cisco Networking Academy
170 West Tasman Dr. San Jose, California 95132.02-2025
Skills
- Organization skills
- Phone Etiquette
- Mail handling
- Verbal and written communication
- Adaptive team player
- Problem-solving abilities
- Desktop support
- Network diagnostics
- Time management abilities
- Multitasking Abilities
- Computer Proficiency and Microsoft Office
- Compassionate communication
Timeline
Receptionist
FX GOAT FOREX TRADING ACADEMY
11.2020 - 11.2021
No Degree - Cybersecurity
Cisco Networking Academy
Similar Profiles
ASSEL ALAWANENASSEL ALAWANEN
Financial Brokerage Office at Golden Line Forex TradingFinancial Brokerage Office at Golden Line Forex Trading
Abiodun Emmanuel OniAbiodun Emmanuel Oni
Sales Consultant And African Rep at Regains Academy (UK based Forex, AI and Company)Sales Consultant And African Rep at Regains Academy (UK based Forex, AI and Company)
Malcolm J. NdangoMalcolm J. Ndango
Sales Associate at Trading AcademySales Associate at Trading Academy