Sindisiwe Sunduza
Account Coordinator-East Africa
Johannesburg
Summary
Seasoned Sales professional with a unique blend of technical prowess and exceptional interpersonal skills. Bridges the gap between technical intricacies and non-technical stakeholders, ensuring seamless exchange of ideas and information. Demonstrates effective communication across all business levels. Proven expertise in data entry, records management, and account management as a structured Account Coordinator in fast-paced work environments. Tech-savvy individual proficient in SAP and Oracle systems. Methodical and communicative, committed to delivering unparalleled office support and consistently achieving or exceeding daily goals.
Overview
2025
2025
years of professional experience
19
19
years of post-secondary education
2
2
Languages
Work History
Account Coordinator-East Africa
ESCO/WEIR
Johannesburg
1 2017 - Current
- Account Management and coordination (DRC, Zimbabwe, Zambia, Madagascar, Mozambique, Eritrea, Egypt, Tanzania, Kenya, Ethiopia and OEM's)
- Coordination support of ESCO distributors in East Africa
- Managing and coordinating project administration
- Proposal coordination of projects
- Sales target and performance management
- Capital Projects management
- Order system coordination and management
- Expediting orders on Oracle, tracking orders, and providing continuous feedback to customers
- Account/s financial status management
- Projections for Africa region
- Reconciliation of supply and demand parts
- Purchase order management
- Having devoted more than 8 years to company, I am now eager to embrace new and dynamic professional environment
- Organized regular status meetings with clients to review project progress, address concerns, and align on future objectives.
- Developed strong relationships with key stakeholders, fostering trust and long-term collaboration between clients and agency partners.
- Analyzed invoices to detect discrepancies, duplicate payments and overpayments.
- Prepared, filed and retrieved sales-related documents such as contracts.
- Managed contract renewals, contributing to consistent client base and steady revenue flow.
- Developed strong relationships with clients to encourage repeat business and referrals.
- Supported senior account managers in strategic planning initiatives aimed at growing existing accounts or acquiring new business opportunities.
Media and Marketing Administrator
ESCO Electrical Steel Foundry Company of Africa (PTY) Ltd.
Johannesburg
01.2015 - 12.2017
- Writing success stories about organization and publishing letters every Friday on company’s intranet
- Organizing events i.e., women’s day celebrations, sporting events at office and year end functions
- Assist in organizing of promotional events and campaigns
- Creating budget for events and reporting to Financial Director
- Ensuring website is updated and posting on weekly activities in organization
- Following up on suppliers for any projects and day to day deliverables
- Ensuring up marketing and promotional consumables (flyers, catalogues, calendars) is updated and maintained at right level
- Supporting the marketing and communications team with organizing various Africa related projects
- Coordinating all requirements for promotional requirements needed for campaigns and events
- Communicating with customer and encouraging trusting relationships, and ongoing support with ESCO product related questions
- Supporting sales Directors and Branch Managers through coordinating content related for their mine visits and Mining Indaba shows
- Posting marketing updates through intranet communications channels
- Carry out any marketing related tasks as and when required
- Promotion
- Acquired, developed and frequently serviced over 10 accounts.
Procurement Coordinator/Buyer
ESCO Electrical Steel Foundry Company of Africa (PTY) Ltd.
Johannesburg
09.2014 - 01.2015
- Creating purchase Requisitions and producing Purchase Orders on Oracle for office consumables required at the office and four branches
- Ensuring office and branches has sufficient consumables for the daily operations
- Managed approximately 100 incoming calls, emails and faxes per day from customers.'
- Booking flights, transfer services, visas and accommodation for international and local employees and visitors
- Monthly reconciliation of the travel accounts and courier account
- Sending invoices for processing to finance department
- Assisting with BEE, collecting all the certificates from all our suppliers, collecting information for the meetings, and arranging training for staff
- Source quotes for different projects
- Weekly schedule for the different branches and sending it out on Fridays
- Reporting and logging of calls for all maintenance in the office
- Promotion within the same company
- Implemented effective risk management strategies for procurement activities, safeguarding the organization from supply chain disruptions.
- Created detailed reports on procurement activities to inform senior management decisions regarding budget allocations and strategic planning initiatives.
- Negotiate contracts with vendors, securing best prices and terms for materials, equipment and services.
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
Education
Grade 12 -
Christiaan De Wet High School
Bloemfontein 01.1996 - 01.2007
National Diploma - Sport Management
University of Johannesburg
Johannesburg 01.2008 - 01.2011
Diploma -
Quest Computer Skills Centre
Johannesburg 02.2014 - 12.2014
BCom - Supply Chain Management
Institute of Marketing Management (IMM)
Johannesburg 01.2018 - 01.2020
BPhil Honours - Marketing Management
Institute of Marketing Management (IMM)
Johannesburg 02.2020 - 12.2021
Skills
Microsoft Office
Salesforce
Oracle
SAP
Enterprise Resource Planning LN
Excellent communication and organisational skills
Customer Service Management
Adaptable and work well under pressure
Pay great attention to detail
Sales Support
Relationship Building
Creative Thinking
Excellent Communication
Accomplishments
- Graduated with a Cum laude for my National Diploma in 2012
- Selected as one of the top students in my faculty for two consecutive years during my National Diploma studies
- My department won best supporting unit in the Africa organisation for two consecutive years
- Committed to working full time while completing a 3-year BCom degree and a full year BPhil Hons degree
Personal Information
Date of Birth: 02/22/89
References
Available on request.
Itcomputerskills
- Microsoft Office
- Salesforce
- Oracle
- SAP
- Enterprise Resource Planning LN
Timeline
BPhil Honours - Marketing Management
Institute of Marketing Management (IMM)
02.2020 - 12.2021
BCom - Supply Chain Management
Institute of Marketing Management (IMM)
01.2018 - 01.2020
Media and Marketing Administrator
ESCO Electrical Steel Foundry Company of Africa (PTY) Ltd.
01.2015 - 12.2017
Procurement Coordinator/Buyer
ESCO Electrical Steel Foundry Company of Africa (PTY) Ltd.
09.2014 - 01.2015
Diploma -
Quest Computer Skills Centre
02.2014 - 12.2014
National Diploma - Sport Management
University of Johannesburg
01.2008 - 01.2011
Grade 12 -
Christiaan De Wet High School
01.1996 - 01.2007
Account Coordinator-East Africa
ESCO/WEIR
1 2017 - Current
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