Dynamic professional with a proven track record in cash drawer management and exceptional customer relations, honed at Boxer Superstore. Excelled in enhancing customer satisfaction and streamlining administrative processes at H.B Nyathi Secondary School. Skilled in both written and verbal communication, adept at time management, and committed to continuous improvement and efficiency.
Hi, I’m
Sindisiwe Malaza
Daveyton ,GP
Summary
Overview
2025
years of professional experience
Work History
Boxer Superstore
Cashier
Job overview
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
H.B Nyathi Secondary School
Administration Assistant
Job overview
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
- Improved workplace productivity with the implementation of a centralized filing system, organizing both digital and physical documents.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Demonstrated exceptional adaptability when faced with shifting priorities or new assignments from management figures in real-time situations.
- Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
Sechaba Community Care
Victim Supporter
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
Rearabilwe Ekurhuleni Community Care
Community Monitor
02.2024 - Current
Job overview
- Monitored number of cases received and returned by employees on weekly, monthly, and quarterly bases.
- Participated in quality improvement initiatives aimed at enhancing client safety and satisfaction within the community.
- Communicated with parents to discuss student backgrounds, medical problems and behaviors.
- Assisted with staff training on new monitoring technologies, facilitating seamless adoption within the workplace.
- Attended to needs of students and informed families of unusual behavior or health problems
- Served as a reliable resource for colleagues seeking guidance or clarification on complex client cases or technical concerns related to monitoring cases.
Education
Benoni School Of Skills Benoni
High Certificate In Office Administration from Business Administration
University Overview
Rhophe Counseling Services Academy Johannesburg
SOCIAL AUXILIARY WORK NQF LEVEL 4 from Social Work
2018
University Overview
H.B Nyathi Secondary School Daveyton
Matric from Science
12.2012
University Overview
Skills
Order taking
Timeline
Community Monitor
Rearabilwe Ekurhuleni Community Care
02.2024 - Current
Cashier
Boxer Superstore
Administration Assistant
H.B Nyathi Secondary School
Victim Supporter
Sechaba Community Care
Benoni School Of Skills
High Certificate In Office Administration from Business Administration
Rhophe Counseling Services Academy
SOCIAL AUXILIARY WORK NQF LEVEL 4 from Social Work
H.B Nyathi Secondary School
Matric from Science
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