Sindi Agnes Matsapola
Security
Johannesburg,GP
Summary
Dynamic security professional with proven expertise at Dischem, adept in surveillance techniques and first aid. Successfully managed incident documentation and enhanced workplace safety training programs, fostering a secure environment. Recognized for exceptional customer service and effective collaboration across departments, ensuring operational efficiency and safety during high-pressure situations.
Overview
17
17
years of professional experience
2
2
Certifications
4
4
Languages
Work History
Guardian/Unarmed Security Officer
Dischem
04.2019 - Current
- Responded effectively to emergencies as part of a coordinated team effort, minimizing potential harm to individuals involved.
- Managed incident documentation efficiently, maintaining detailed records for future reference and analysis.
- Coordinated with other departments on matters related to security and safety policies.
- Provided exceptional customer service, assisting visitors with directions and addressing concerns promptly.
- Conducted thorough investigations into reported incidents, leading to accurate identification of responsible parties.
- Provided support during special events to ensure smooth operations while maintaining a secure environment.
- Assisted in the development of workplace safety training programs, enhancing overall employee awareness and preparedness.
Till Packer/ Cashier
Checkers
10.2017 - 10.2018
- Maintained a clean and organized work environment, promoting safety and productivity.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Proved successful working within tight deadlines and a fast-paced environment.
Accounts Administrator
Ultra Active Security
09.2009 - 07.2016
- Maintained accurate records of all transactions, ensuring compliance with company guidelines and local regulations.
- Consistently met deadlines under pressure while maintaining high levels of attention to detail in all accounting tasks.
- Enhanced financial accuracy by streamlining the accounts payable and receivable processes.
- Supported annual audit activities, providing documentation and clarification as needed for auditors'' inquiries.
- Improved cash flow management with diligent monitoring of outstanding invoices and proactive collection efforts.
- Streamlined payroll processing with meticulous timesheet verification, ensuring employees received accurate compensation on time.
- Reviewed incoming compliance items for conformity with governing documents.
- Enhanced efficiency in tax preparation tasks by maintaining organized files of relevant documents throughout the year.
- Monitored fixed asset inventory to ensure proper asset tracking, depreciation calculations, and disposal procedures were followed accurately.
- Encouraged networking and collaboration across functions and businesses.
- Monitored daily tracking of open opportunities and compliance items.
- Set up new business accounts on internal systems and processed corporate actions and other adjustments.
- Invested, liquidated and disbursed funds at direction of Account Manager.
- Strengthened internal controls by reviewing and updating accounting policies and procedures.
- Reduced late payments by implementing efficient invoice tracking systems.
- Facilitated prompt vendor payments by verifying invoices, obtaining approvals, and processing checks in a timely manner.
- Ensured timely financial reporting through diligent data entry and reconciliation efforts.
- Implemented new accounting software solutions to improve overall departmental efficiency and data accuracy.
- Contributed to cost reduction efforts through careful analysis of expenses and identification of potential savings opportunities.
- Optimized the general ledger system for increased transparency into business operations.
- Established a solid foundation for long-term growth via implementation of robust financial record-keeping practices.
- Collaborated with other departments to resolve accounting discrepancies and maintain a cohesive financial environment.
- Developed effective relationships with key stakeholders, including clients, vendors, bankers, auditors, improving communication flow within the organization.
- Assisted in budget preparation, providing accurate account balances and expense projections.
- Simplified month-end closing process by creating detailed reconciliation reports for management review.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Inspected account books and recorded transactions.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Input financial data and produced reports using [Software].
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Handled day-to-day accounting processes to drive financial accuracy.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Gathered, evaluated and summarized account data in detailed financial reports.
- Matched purchase orders with invoices and recorded necessary information.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
- Strengthened financial operations by conducting bank reconciliations and financial reporting.
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Presented audit findings to accounting manager after reviewing results and paperwork.
- Entered figures using 10-key calculator to compute data quickly.
- Implemented new accounting processes to decrease spending and work flow downtime.
Education
Grade B & A
Active Arrows Security And Training Institute
Johannesburg08-2024
Security Officer Grade E-C.
College Risk Management
Johannesburg, South Africa05-2017
No Degree - Diploma in Information Technology
Rand Training College
Johannesburg 04.2001 -
Skills
Surveillance techniques
First aid proficiency
Weapons handling
Self-defense training
Certification
First Aid
Timeline
Perform Basic Life Support and First Aid Procedures
08-2024
Guardian/Unarmed Security Officer
Dischem
04.2019 - Current
Till Packer/ Cashier
Checkers
10.2017 - 10.2018
Accounts Administrator
Ultra Active Security
09.2009 - 07.2016
No Degree - Diploma in Information Technology
Rand Training College
04.2001 -
Grade B & A
Active Arrows Security And Training Institute
Security Officer Grade E-C.
College Risk Management