Sinazo Sondzaba

Assessing and analyzing all credit-related applications, including Overdrafts, MTL, VAF/ISA, Credit
Cards, RHL, CPL, and processes thereafter while focusing on assessing risk.
• Responsible for analyzing and motivating credit applications with specific focus on accuracy and
compliance.
• Managing Account Opening and Closure processes, bulk closure requests, and ensure accurate client
correspondence through Salesforce.

• Developed and maintained successful business partnerships to address and proactively manage service issues.
• Implemented effective risk management strategies that protected company assets from potential threats or vulnerabilities within accounts monitored closely over time.
• Enhanced team productivity with efficient communication, delegation, and prioritization of tasks.
• Trained junior analysts on best practices for account analysis procedures, enhancing overall team performance levels.

• Conducted risk reviews on insurance applications ensuring completeness and alignment with company standards.
• Provided administrative support for underwriting teams, prepared presentations, and facilitated stakeholder communication.
• Worked with internal and external software tools for data capture and reporting.

• Assisted students with academic performance, delivered lectures, and supported exam invigilation.
• Developed strong communication skills and understanding of economic principles.