Data Management Specialist
SINAZO MAHLULO
Office Support
Kempton Park
Work Preference
Summary
I seek challenging opportunities where I can fully use my skills for the success of the organization.
Overview
10
10
years of professional experience
1
1
Certification
6
6
Language
Work History
Credit controller
Nimble credit solution
06.2023 - Current
- - Managed credit functions, ensuring timely payments and minimizing bad debt losses
- - Assessed creditworthiness of customers and set credit limits
- - Pursued overdue payments and implemented effective debt recovery strategies
- - Developed and implemented credit policies and procedures to mitigate risk
- - Provided regular credit performance reports and analysis to management
Collection Administrator
Global world
05.2021 - 02.2023
- - Managed and maintained accurate records of customer accounts and payments
- - Coordinated with customers to resolve outstanding debts and negotiated payment plans
- - Implemented effective debt recovery strategies to minimize bad debt losses
- - Communicated with customers via phone, email, and mail to resolve account issues
- - Maintained compliance with relevant regulations and company policies
- Key Skills:
- - Debt collection and recovery
- - Customer communication and negotiation
- - Record-keeping and data management
- - Time management and organization
Customer Care
Rage Distributor
- Respond to customer inquiries: Address customer questions, concerns, and issues via phone, email, chat, or other channels.
- Provide solutions: Offer solutions, alternatives, or compromises to resolve customer issues.
- Maintain customer relationships: Build and maintain positive relationships with customers.
- Document interactions: Record customer interactions and feedback.
Warehouse Dispatcher
Digital Planet
- Coordinate shipments: Arrange for the pickup and delivery of goods, ensuring efficient transportation.
- Manage inventory: Track and manage inventory levels, ensuring accurate stock levels and minimizing stockouts or overstocking.
- Assign tasks: Assign tasks to warehouse staff, such as loading/unloading and shipping.
- Monitor workflow: Monitor the workflow and productivity of warehouse operations, identifying areas for improvement.
- Communicate with teams: Collaborate with logistics, transportation, and other teams to ensure smooth operations.
- Track shipments: Track shipments and resolve any issues or discrepancies.
- Maintain records: Maintain accurate records of shipments, inventory, and warehouse activities.
Education
Matric - Grade 12
Lehana senior secondary school
Skills
Time management
References
- L, Beam, Team Manager, 063 379 7729, Nimble credit solution
- A, Mgebisa, Manager, 0736754807, Global world
Additional Information
License code 10
Software
Administrative Software Support
Office Software Specialist
Records Management Coordinator
Certification
Driving Licence
Languages
Xhosa
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Driving Licence
04-2025
Credit controller
Nimble credit solution
06.2023 - Current
Collection Administrator
Global world
05.2021 - 02.2023
Customer Care
Rage Distributor
Warehouse Dispatcher
Digital Planet
Matric - Grade 12
Lehana senior secondary school