Simziselwe Tose
Civil Engineering Junior
Pretoria
Summary
Detail-oriented Administrator with strong understanding of bookkeeping principles and customer service. Experienced in developing and managing efficient billing and posting processes. Considered focused and organized team player.
Overview
12
12
years of professional experience
6
6
Languages
Work History
Tender Administrator/Project Coordinator
MNT Consulting
- Daily email and telephonic communication with clients and sub-contractors
- Copy, filing and scanning of project related documents
- Creating tender invitation with Dropbox link
- Addendums of tenders
- Standardized and professionalize tender documents - (i.e., Slotting in dividers)
- Creating tender envelope for submission
- Scanning and punching tender for final submission
- Following up Salespersons on extension validities.
Experiential Leaner
Marinus Neethling Construction (MNK)
- Administration
- Levelling and setting out
- Compilation of contract documents
- Payment certificate
- Receiving stock and placing orders under supervision of site manager and Site agent.
Customer Experience Specialist
08.2021 - Current
- Filling in validity extension documents when received
- General admin and follow ups
- Stand up meeting notes
- Validity extensions - tracking and chasing sales
- Conducting interviews with sub-contractors when needed - typing up minutes
- Assist other internal departments with data capturing and reporting when needed
- Chasing up sales for the project documentation
- Receiving documentation from the Sales Department and scrutinizing the tender document
- Stripping & scanning the document and populating it to the respective folder
- Filling in the tender initiation template based on SWOT analysis
- Filling out and slotting in returnable documents for functionality
- Checking the functionality for the tender
- Arranging the program with Project Planner and Administrator when needed
- Filling in a standardized form based on local content requirements of tenders when applicable
- Assign internal job numbers to new projects
- Assess all tender returnable requirements and create suitable functionality checklist.
Junior Quality Control
W.F Kroon Projects
02.2018 - 02.2021
- Ensure that all quality records associated with implementation of construction quality management plan are kept organized and updated
- Worked with Project management to identify approaches and methods to improve overall quality
- Developed project register to keep track of all RFI's, DRI's, drawings, Snagging and De-snag, test cube results and compaction test results received
- Inspect completed work or work in progress to determine whether work meets Specifications and panned requirements
- Closely evaluate plans and specifications for project
- Communicate closely with subcontractors and site supervisors to ensure understand features of work
- Worked closely with consultants in provision of any information, clarification or approvals required for project
- Conducted pre-checks of any electrical, plumbing, architectural, HVAC (Heat, Ventilation and Air Conditioning) or structural defects found in project
- Submit inspection request to engineers for inspection
- Do reports
- Arrange snagging dates with Forman for Architect to snag and De-snag
- Arrange with lab to test concrete test cubes
- Developed project register to keep track of all RFI's, DRI's, drawings, Snagging and De- snag, test cube results and compaction test results received
- Prepare Agenda and meeting minutes for coordination of site meetings with subcontractors and consultants
- Responsible for petty cash and garage card
- Create and maintain employees clocking register (Time Sheets)
- Responsible for requisition (purchasing material) and communicate with suppliers
- Receive material and keep record of delivery notes
- Hire plants and equipment also keep record of delivery notes.
Customer Service consultant
Electronic Toll Collections
06.2012 - 07.2013
- Handled incoming calls, emails and web enquiries within a deadline-driven environment
- Made outbound calls to resolve customer queries
- Resolved over 500 queries in any given week and consistently meet benchmarks in all areas (speed, accuracy, volume)
- Became the lead ''go-to'' for new consultants on particularly challenging emails and calls
- Resolved customer complaints and followed up to ensure customer satisfaction.
Education
Grade 12 -
Kgarahara High School
Limpopo12.2011
National Diploma - Civil Engineering
Central Johannesburg College TVET
Gauteng06.2021
Skills
Currency Exchange Knowledge
Bookkeeping
Accounting Experience
Currency Exchange Knowledge
Order Processing
Customer Service
Quality Assurance Controls
Organizational Skills
Availability
Immediately
References
- Gladness Sathekge, Supervisor - Electronic Toll Collections, 082 307 5803
- Arnold Sehowa, Site Agent - W.F Kroon Project, 078 574 8914
- Funani Tshikovhi, Manager - MNT Consultant, 012 065 0382
Timeline
Customer Experience Specialist
08.2021 - Current
Junior Quality Control
W.F Kroon Projects
02.2018 - 02.2021
Customer Service consultant
Electronic Toll Collections
06.2012 - 07.2013
Tender Administrator/Project Coordinator
MNT Consulting
Experiential Leaner
Marinus Neethling Construction (MNK)
Grade 12 -
Kgarahara High School
National Diploma - Civil Engineering
Central Johannesburg College TVET
Similar Profiles
Kaitlyn MartinezKaitlyn Martinez
Glaizer at Catskill Mnt Glass and MirrorGlaizer at Catskill Mnt Glass and Mirror
Stephane DenneryStephane Dennery
Freelance QA Automation Engineer at MNT - Mutuelle Nationale TerritorialeFreelance QA Automation Engineer at MNT - Mutuelle Nationale Territoriale
NURAMIRA BINTI ABDULAH NURAMIRA BINTI ABDULAH null
Graphic Designer at MNT PRIMA RESOURCESGraphic Designer at MNT PRIMA RESOURCES