Simthembile Sizani
Administrator
10002 Grasslands Bloemfontein
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I have expansive experience in Customer Service and Sales.
Overview
18
18
years of professional experience
4
4
Languages
Work History
Administrator
Imfihlo Yakhe Pty Ltd
10002 Grasslands Bloemfontein, Free State
03.2019 - 12.2023
- Management of day to day operations
- Administration
- Payroll management
- Invoicing
- Salaries and UIF
- Compensation Fund submissions
ANALYST KYC (KNOW YOUR CUSTOMER)
ABSA WEALTH
09.2016 - 12.2016
- Sourcing of documents for Fica from clients, auditors, Absa systems as well as client records (files)
- Compiling of Fica documents for individuals, entities and trusts
- Analysis of the different types of documents to ensure compliance with Fica requirements
- Giving the documents through to be sent for first and second tier checking
- Reason for leaving: End of Contract
Financial Advisor
LIBERTY LIFE
03.2012 - 10.2014
- Marketing and Selling Investments and Insurance Policies
- Servicing existing Liberty Life clients
- Reason for leaving: Retrenchment
Customer Service Clerk And Sales
ABSA BANK
10.2005 - 02.2012
- Maximize customer experience, internal and external, by resolving enquiries and providing information to existing and all potential customers
- Maximizing the Customer experience by: Assisting with walk-in clients
- Complying with ABSA service Standards
- Portraying professional image face to face and portraying ABSA image standards.
- Ensuring punctuality and availability to clients at all times.
- Promoting the use of electronic products (ATMs & Pin Pads)
- Minimizing operational losses (frauds) for branch by: Adhere to necessary control measures to prevent theft and fraud
- Reduce potential losses and potential risks
- Scrutinize and ensure application of warning circulars, stop payment and credit warning lists.
- Ensure proper identification of clients
- Opening of new accounts and investments
Education
Senior Certificate - Languages, Afrikaans HG, English HG, Mathematics SG, Business Economics SG, Accounting HG, Economics HG
Greenpoint Secondary School
East LondonNational Diploma - Internal Auditing
Central University of Technology
Bloemfontein Bachelor of Arts - Communication Science
Skills
Project Management
Customer Services
Sales
Invoicing
Payroll
UIF Registration and Maintenance
Compensation Fund Submissions
Education
2000, Senior Certificate, Greenpoint Secondary School, East London, HG, HG, SG, HG, HG, 2010, National Diploma Internal Auditing, Incomplete, Internal Auditing 1 & 2, Cost and management accounting 1,2 & 3, Business law 1, Business management 1, Communication skills, Management principals and practice 1, 2011, Bachelor of Arts Communication Science, English Studies: Approaching Literature, Communication contexts and application, Fundamentals of communication, Practising workplace English
Computer Literacy
I have a good command of Microsoft Office Package, Microsoft Word, Publisher, Excel, Microsoft Outlook, Internet Explorer
Whatsapp Number
0711742968
Driving License
Code 10
Personal Information
- ID Number: 8305250417081
- Criminal Record: None
- Gender: Female
- Nationality: South African
Timeline
Administrator
Imfihlo Yakhe Pty Ltd
03.2019 - 12.2023
ANALYST KYC (KNOW YOUR CUSTOMER)
ABSA WEALTH
09.2016 - 12.2016
Financial Advisor
LIBERTY LIFE
03.2012 - 10.2014
Customer Service Clerk And Sales
ABSA BANK
10.2005 - 02.2012
Senior Certificate - Languages, Afrikaans HG, English HG, Mathematics SG, Business Economics SG, Accounting HG, Economics HG
Greenpoint Secondary School
Bachelor of Arts - Communication Science
National Diploma - Internal Auditing
Central University of Technology