SIMPHIWE PHENDUKILE HADEBE
WAITRESS
6A Settlers Drive Ladysmith
Summary
Dynamic and results-driven Waitress Supervisor at Seventh Star Lounge, recognized for enhancing team collaboration and implementing effective training programs. Expert in order accuracy and complaint handling, I significantly improved the dining experience while ensuring high standards of cleanliness and organization, ultimately fostering a welcoming environment for guests.
Overview
1
1
year of professional experience
Work History
Waitress Supervisor
Seventh Star Lounge
12.2024 - Current
- Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Implemented staff training programs focusing on food allergy awareness, reducing instances of allergic reactions among restaurant guests.
Education
No Degree - Nationa Senior CERTIFICATE
Hlathikhulu High School
Estcourt, South Africa 04.2001 -
Skills
Order accuracy
Complaint handling
Sales promotion
Task delegation
Fitness influencer
Physical health is the corner stone of a humans wellness therefore it is essential to motivate young and old people to take care of their bodies by exercising daily to keep themselves in shape. Enhancing their emotional, psychological and physical state of well being. This is done by showcasing of my exercising video content uploaded on social media.
Timeline
Waitress Supervisor
Seventh Star Lounge
12.2024 - Current
No Degree - Nationa Senior CERTIFICATE
Hlathikhulu High School
04.2001 -
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