Simphiwe Innocent Buthelezi
Durban ,South Africa
Summary
- Motivated and adaptable graduate with a Higher Certificate in Tourism Management from UNISA. I have gained valuable experience working as an Assistant Teacher at the Department of Education, where I supported learners and teachers to achieve academic goals. Additionally, I volunteered at Bayside Hotel as both a Receptionist and Housekeeper, which helped me strengthen my communication, organisational, and teamwork skills. Skilled in communication, problem-solving, and teamwork, with a proven ability to thrive in diverse and fast-paced environments. Open to opportunities within and beyond the development field, including internships, learnerships, and entry-level positions, and willing to relocate to pursue career growth.
Overview
3
3
years of professional experience
Work history
Receptionist
Bayside Hotel
Durban, South Africa
2024.02 - 2024.05
- Built strong client relationships, resulting in repeat business and improved brand visibility.
- Conducted market surveys and provided feedback that optimised product placement strategies.
Assistant educator
Mgwazeni High School
Mtubatuba , South Africa
2021.01 - 2022.02
- Assist teachers in managing lessons and maintaining a positive learning environment, contributing to improved learning engagement.
- Provide one-on-one and small-group academic support, helping struggling learners improve performance and boosting overall class pass rates.
- Prepare teaching materials, mark assignments, and maintain accurate learner records, reducing administrative time.
- Monitor learners during breaks and school events, ensuring safety and successfully organizing two major school activities that enhance learner participation.
Education
Higher Certificate - in Tourism Management
University of South Africa
Durban12.2024
Skills
- Clear and effective verbal and written communication
- Works well in diverse teams to achieve common goals
- Thrive in changing environments and learn quickly
Ability to handle inquiries and provide excellent service
Skilled at identifying issues and implementing solutions
- Efficiently prioritize tasks to meet deadlines
- Build positive relationships with colleagues and clients
- Experience in promoting products and closing deals
- Assist learners and educators effectively
- Proficient in MS Office and basic digital tools
Languages
English
Advanced
isiZulu
Native
Timeline
Receptionist
Bayside Hotel
2024.02 - 2024.05
Assistant educator
Mgwazeni High School
2021.01 - 2022.02
Higher Certificate - in Tourism Management
University of South Africa