AFD Systems and Educational School System
Simphiwe Given Mkhatshwa
Administrator
Leopards Rest Security Estate
Summary
Started Pursuing office management and business, enrolled in business schools to get acknowledged with business administration and business management, working on part time businesses while studying business administration and focused on accounting and information systems. A meticulous administrator that can manage multiple tasks and working under pressure.
Administration is the key leader of a project success
Completed Bachelors degree in Commerce with MILPARK Business School 2020.
The aim is knowing the business world and ensuring that customers make informed decision towards their future or the companies future.
I'm excellent in customer management, customer liaison, strong communicative with excellent interpersonal skills and problem solver.
Tested skills in client advisory to maintain fit and proper communication tool with clients by witting the RE 5, Certified March 2022.
As a transformational leader, having to enforce change in individuals and systems, intellectual stimulation in innovation, creativity, challenges and goals.
Mentorship, empathy, purpose of business and self starter.
Having idealized influence with enthusiasm and embody value.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
5
5
Certifications
1
1
Language
Work History
Activist and Events Coordinator
Association Of Black Securities And Investment Professionals
Sandton
08.2017 - Current
- Participated in strategy development and planning to grow organizing program and advance campaigns.
- Conducted meetings with clergy, community leaders and organizational ally leadership.
- Collaborated with local government leaders to promote South African state-level legislative changes.
- Collaborated with community organizations in other regions to support state-wide and national outreach initiatives.
- Managed over 20 Customer orders per day, Increased sales by 35%.
Content Creator
Optimi Workplace
Sandton
01.2023 - 12.2023
- Marketing
- Video and Photography
- Audio (Webinar events)
- Strengthened content through proofreading and editing
- Text books creation (Subject Audit).
- Social media management (Nationally).
- Creativity
- Sales, Mobi-Tuta education online increased by 40%.
- Clients Queries: Managed over 50 students & Parents queries. (Nationally).
- Strengthened content through proofreading and editing.
- Applied current editing and photography tools to tell great stories
- Wrote quality content for clients, enabling site visitors to quickly obtain information.
- ICT department management (Students and Teacher) Audit and record attendance.
Busary Administrator
KLM Empowered
Johannesburg (Rifle Range) South
01.2022 - 12.2023
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Entered and maintained departmental records in company database.
- Collected, validated, and distributed information to employees.
- Timesheets and data capturing.
- Students update and create assessments.
- Managed students queries 30+ per day. (Calls & Emails).
- Data Captured students timesheets, submitted to clients nationally.
Administration Executive
Events 360
Johannesburg
02.2018 - 04.2020
- Reviewed information, created models and contributed to decision-making process by forecasting trends.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations
- Completed bi-weekly payroll for 10 employees.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Collected data, input records and protected electronic files.
- Created and updated records and files to maintain document compliance.
- Offered technical support and troubleshot issues to enhance office productivity.
- Organized and updated databases, records and other information resources.
- Created organized filing system to manage department documents.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Created reports, presentations and other materials for executive staff.
- Negotiated and executed contracts on behalf of department.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Public Speaking, Creative Thinking, Network skills çustomer liaison
Leadership Skills, written communication with 20+ Clients in different events projects. - Sales management, peoples skills, organizational skills, talent acquisition placements, creativity, logistics management, problem solving and budget maintenance, (Monthly 10-15 events).
- Planned and executed events for employees and clients and managed logistics and vendor relations
- Communication skills used across organization, communicate with warehouse and report daily operations to CEO.
- Maintained protocol throughout routine work days and special events
- Produced letters and memoranda to inform stakeholders of business decisions
- Corporate, Social, Luxury's & Sports Events.
- Collected data, input records, and protected electronic files
- Conducted research to assist with routine tasks and special projects
Education
Diploma in Customer Management - Customer Service Management
KLM Empowered (PtyLtd)
South Africa 11.2021 - 11.2022
Regulatory Examination - FSP (License) Advisory
RE 5 License
South Africa 01.2022 - 03.2022
Bachelor of Commerce - Banking And Investments
Milpark Business School
Johannesburg (Melville) 02.2017 - 03.2020
Diploma in Business Administration - Accounting And Information System (NQF 6)
PC Training And Business College
Johannesburg 02.2012 - 05.2014
RE 5 License - FSP License (Advisory)
Moonstone ( Uncompromised Independent)
Johannesburg 01.2022 - 03.2022
High School Diploma -
PC Training And Business College
Johannesburg 01.2011 - 12.2011
Skills
Customer Liaison, Customer Communication, Story telling and texts book creation, IT registration department, Advisory skills, Master of ceremony
undefinedAccomplishments
- Collaborated with team of in the development of 10 employees in events 360 and promoted leadership and working with creation of events.
- Achieved Supervisory Authority by completing network and logistics management with accuracy and efficiency for events.
- Achieved Data Capture by introducing AFD Systems for existing Insurance tasks.
- Documented and resolved Educational Administration which led to graduation and successful managements of students.
Affiliations
- Project Management Institute
- National Association of Social Workers
Software
Certification
NQF 4 Business Administration In Human Resource Management
Interests
Financial Planning
Financial Advisor
Financial Analysis
Insurance
Investments
Broker
Problem Solving
Good time management and Customer relationship management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Content Creator
Optimi Workplace
01.2023 - 12.2023
Busary Administrator
KLM Empowered
01.2022 - 12.2023
Regulatory Examination - FSP (License) Advisory
RE 5 License
01.2022 - 03.2022
RE 5 License - FSP License (Advisory)
Moonstone ( Uncompromised Independent)
01.2022 - 03.2022
Diploma in Customer Management - Customer Service Management
KLM Empowered (PtyLtd)
11.2021 - 11.2022
Administration Executive
Events 360
02.2018 - 04.2020
Activist and Events Coordinator
Association Of Black Securities And Investment Professionals
08.2017 - Current
Bachelor of Commerce - Banking And Investments
Milpark Business School
02.2017 - 03.2020
Diploma in Business Administration - Accounting And Information System (NQF 6)
PC Training And Business College
02.2012 - 05.2014
High School Diploma -
PC Training And Business College
01.2011 - 12.2011
NQF 4 Business Administration In Human Resource Management
NQF 6 Business Administration In Accounting and Information Systems
NQF 7 Bachelors Degree in Banking and INvestments
Regulatory examination RE 5
Customer Management NQF 5
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