Summary

Overview

Work History

Education

Skills

Additional Information

Driving License

Timeline

Simphiwe Blessing Nxumalo

Esikhawini,KZN

Summary

Dynamic professional with a proven track record at The Hub, excelling in customer service and team leadership. Skilled in vehicle maintenance and commercial driving, I consistently achieved performance targets while fostering strong relationships. My commitment to safety and effective communication enhances operational efficiency and customer satisfaction.

Overview

years of professional experience

Languages

Work History

Driver / General Worker

Ezendlela

03.2024 - 12.2025

Followed all relevant traffic laws and safety regulations.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Achieved safe driving records by consistently following traffic rules and regulations.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
Maintained clean and organized vehicle, enhancing professional image of company.
Worked different stations to provide optimal coverage and meet production goals.

Sales Assistant / Admin Clerk / Cashier

Sportscene

09.2017 - 02.2024

Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Increased sales by building strong customer relationships and providing excellent service.
Helped customers locate products and checked store system for merchandise at other sites.
Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.

Department Manager

The Hub

01.2012 - 07.2016

Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Led a team of professionals to consistently achieve or exceed performance targets.
Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.

Education

Certificate - Public Management N4

Berea Technical College

Durban

Skills

Vehicle maintenance

Commercial driving

Valid Driver's license

Clean driving record

Time management

Safe driving practices

Problem-solving

Customer service

Relationship building

Team building

Verbal and written communication

Excellent communication

Self motivation

Additional Information

Rani Singh ( The Hub )

0357925955

Anthony Charles ( Sportscene)

0357722932

Zinhle Ngcobo ( Ezendlela)

0824237457