Simphiwe Mkutshulwa
Regional Operations Manager
Summary
Resourceful Property Manager with years of experience in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to timelines, managing production team, identifying problems and providing targeted solutions. Knowledgeable in building principles, people management, budget, and financial management. Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
5
5
Languages
Work History
Regional Operations Manager
06.2020 - Current
- Audits
- Visit each centre in the portfolio at least once per month.
- Undertake a comprehensive audit of the site and all facilities once per month and complete a Site Inspection Report (“SIPA Report”) as required Protocol.
- Ensure that required SIPA is accurately loaded on the Operations Portal and emailed, together with the site visit report, to head office as required in terms of the Site Visit Protocol.
- Tenants and Leasing
- Undertake regular tenant meetings and discussions, with particular focus on problem areas and strategically relevant tenants.
- Support the leasing function in tenant negotiations, and the leasing process.
- Be aware of usage clauses in leases and monitor adherence to these clauses
- Budget and Financial Performance:
- Preparation of required maintenance budget for the portfolio for the forthcoming year.
- Preparation of capital maintenance items required for the forthcoming year.
- Provide input in respect of capital development requirements for the portfolio.
- Familiarise yourself with the approved budget for the portfolio and use this as the basis upon which procurement in effected.
- Review the finance toolkit for the portfolio circulated by head office and understand variances in income and expenses to budget.
- Manage the portfolio in a cost effective and efficient manner in line with budget.
- Security and Safety:
- Assess the evacuation/ emergency plan for each centre and ensure this is in place and distributed to all tenants.
- Understand and provide training to the Centre Managers on the Emergency Procedures as per the Emergency Procedures manual provided
- Ensure that the Centre Managers and security are familiar with this document.
- Monitor short-postings on sites in the portfolio as reported by the Centre Manager and ensure these are deducted appropriately from invoices.
- Report any incidents which occur immediately to the Head of Operations and Operations Executive in line with the 10 Step Security Protocol.
- Conduct monthly meetings with security service providers to discuss strategy, performance and address concerns
- Escalate concerns over services provided in line with contracts to the Legal and Risk Manager to formally address.
- Service Providers and Contractors:
- Regularly review the scope of work for key contracts in place at the centres and recommend proposed changes to improve efficiency, together with the Centre Managers
- Changes to scope of work should be made in line with the contracts process.
- Conduct monthly meetings with all key service providers to discuss current performance, areas of optimisation and proposed changes.
- Report monthly on service provider meetings for discussion in quarterly strategic reviews.
- Establish, plan, document and maintain building services solutions to ensure optimal and cost-efficient performance.
- Assist the procurement department to source and maintain a register of credible contractors for various building maintenance requirements to ensure competitive pricing models and high quality of work.
Junior Site Agent
GVK Siya Zama
06.2018 - 05.2020
- Financial, operational & technical:
- Financial management
- Operational performance
- Produce electronic construction programmes
- Managed productivity on a construction project
- Produce method statements
- Controlled costs – resources and materials
- Leadership & transformation:
- Strategy
- Ethical conduct in a business environment
- Mentorship (transfer learning)
- Leadership and people management
- Partnership & relationship:
- Chairing subcontractor meetings
- Weekly reports to management regarding projects
Site Engineer
GVK Siya Zama
06.2015 - 05.2018
- Assistance Construction Manager 18(2) under OSHA Act
- Administration and coordination support to Contract Manager.
- Supervising construction workers and implementing tasks, scheduling and tracking them
- Setting out of works
- Quality assistant and writing Monthly Progress Report
- Updating and reporting monthly Construction progress report to the client, attending project meetings with the professional team
- Issuing of RFI to the professional team and tracking register
- Chairing of site meetings with the subcontractors
- Distributing, tracking and organizing of drawings to the project team.
- Monitoring and checking finishes and fit outs
- Closing and handing over of buildings
- Maintaining and keeping track of project after handover to the clients.
- Oversaw quality control and health and safety matters for construction teams.
Site Engineer
WBHO
01.2014 - 05.2015
- Reporting to the Site Agent and updating the progress report
- Working closely with the foreman and construction workers and monitoring and keeping track and updating tasks using MS Project
- Managing and issuing foremen with the latest contract instruction from client
- Keeping track of all Site Instructions and issuing them to subcontractors and the site team
- Working with the Health and Safety and Quality department to ensure all health and safety acts are followed onsite.
- Recorded daily events and activities in site diary to evaluate process and improve productivity.
- Adhered to timelines to meet quality assurance targets.
Education
National Diploma : Civil Engineering - Civil Engineering
Cape Peninsula University of Technology
Cape Town 01.2011 - 01.2013
Computer Systems (Incomplete) -
Vaal University of Technology
Skills
Budget Control
Affiliations
- ECSA 2018701156
- Candidate Engineering Technician
References
- Kelvin Flockhart, GVK Siya Zama, Ex-Operations Director, +2782 890 8832
- Sbusiso Mwandla, WBHO, Contracts Director, +27798941893
- Christiaan Serfontein, Capital Land Management Services, Ex-Head of Operations, +27728528250
Timeline
Regional Operations Manager
06.2020 - Current
Junior Site Agent
GVK Siya Zama
06.2018 - 05.2020
Site Engineer
GVK Siya Zama
06.2015 - 05.2018
Site Engineer
WBHO
01.2014 - 05.2015
National Diploma : Civil Engineering - Civil Engineering
Cape Peninsula University of Technology
01.2011 - 01.2013
Computer Systems (Incomplete) -
Vaal University of Technology
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