Simphiwe Mcoyi

• Engages proactively and reactively with 40+ HCPs, KOLs and healthcare institutions to build enduring, value-based partnerships throughout the coastal region of SA.
• Executes the Country Medical Plan, aligned with strategic medical action plans, to meet stakeholder needs and address healthcare challenges to drive medical impact.
• Communicates accurate, fair, balanced, and scientifically validated information on products and clinical solutions.
• Generates 15% actionable insights from scientific engagements, proposing strategic solutions to optimize patient outcomes.
• Collaborates effectively with cross-functional internal stakeholders, including medical, commercial, market access, regulatory, and R&D teams.
• Provides scientific support, including material development and scientific training to internal sales force and external stakeholders e.g PSP Diabetic Nurse Educators, ensuring alignment with corporate and regulatory policies.
• Actively participates in evidence generation activities and identifying real-world evidence partnerships with universities.

Achievements to date:

• Executed 43 engagement plans for In Focus KOLs
• Executed 43 plan and stakeholder objectives
• 90% plan objective completions for Q1
• 3 insights identified in Q1 to shape the medical plan
• OneCRM Medical Pharma superuser
• Attended 5 symposiums
  

• Monitored and tracked projects within the Pharma BU
• Liaised with external agencies for the development and approval of marketing materials, ensuring regulatory compliance
• Oversaw Veeva Vault submissions and pre-reviewed marketing materials and speaker slide decks, showcasing agility and reducing approval timelines
• Managed data mapping for both ad-hoc and project-specific initiatives
• Handled speaker payments for HCPs, KOLs, and SEEs
• Managed purchase order and invoice processing for the Specialty Care BU
• Conducted calls to HCPs to gather insights and identify their needs for international congress attendence
• Collaborated closely with the Patient Program Lead for identified patient needs
• Engaged with healthcare regulatory bodies such as SAMA and HPCSA to facilitate CPD accreditation and allocate CPD points for 10+ events.
• Attended and coordinated 2 Dupilumab Asthma indication launches
• Managed stands at Nedbank Top Employers Awards and at DSSA congress while engaging with industry leaders
• Handled 7 vendor creations and associated processes such as due diligence

Achievements:

1. Trained 4 graduates on key operational processes to support the Medical Pharma team.
Topics covered included:

• Coupa system: Creating purchase orders with a focus on linking OneCRM Event IDs, HACAT codes, GL accounts, and troubleshooting common errors.
• TCP system: Managing prepayments, urgent payments, and navigating invoice workflows.
• Travel SOPs: Guidance on completing GATE and adhering to travel-related protocols.

2. Co-authored the ZA Culture Guide Booklet
Contributed in-depth insights into South African traditions and cultural practices to help bridge cultural gaps and promote meaningful connections between South Africans and Sanofians globally.

3. Planned and executed the 2024 SPC Cycle Meeting, handling:

• Travel arrangements for 20+ inland and coastal teams.
• CE sourcing, PO creation, catering, accommodation, and on-site support.

4. BOS Channel Support:

• Led the launch of Asthma and Atopic Dermatitis pages on Campus Sanofi V2 environment.
• Monitored and updated Campus Sanofi content, ensuring timely publication and unpublishing via Magnolia.
• Tracked HCP content engagement on Campus and provided strategic inputs in brand meetings to increase viewership.
• Created Campus Sanofi registration and navigation guide videos for PSRs to assist HCPs to engage content.
• Facilitated RTE coding, sourcing files from agencies.
• Facilitated VA coding, testing and publishing for PSRs to use in field via OneCRM.

• Led a team of 25 fieldworkers and 5 supervisors, ensuring project efficiency
• Implemented training programs and performance assessments, ensuring continuous development
• Managed logistics, including distribution of PPE and transportation arrangements
• Fostered relationships with community leaders and implemented outreach programs
• Achieved 80% total count in region of enumeration
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Assisted in recruiting, hiring and training of team members.
• Implemented and maintained high standards of quality in all areas.
• Monitored team performance to assess training requirements and areas in need of improvement.
• Improved field operations efficiency by streamlining processes and implementing innovative strategies.
• Identified areas for improvement in field operations, implementing actionable solutions to drive positive change.
• Produced, assessed and distributed monthly project status reports to identify possible issues.