Simonique Swanepoel
Student
Pretoria,GP
Summary
Dynamic and detail-oriented with proven expertise at Wax Clinic Heidelberg, excelling in customer service and appointment scheduling. Bilingual in Afrikaans and English, I effectively resolved client inquiries while maintaining a professional environment. Recognized for exceptional organizational skills and a commitment to providing knowledgeable assistance in skincare and retail products.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced with various beauty therapy techniques and treatments. Utilizes client consultation skills to create personalized treatment plans. Strong understanding of skincare products and their applications.
Overview
1
1
Certification
2
2
Languages
Work History
Receptionist
Wax Clinic Heidelberg
07.2024 - 07.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- I Provided detailed information about retail products.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Diploma in Somatolagy - Somatology
NewBridge Graduate Institute
Centurion, South Africa 04.2001 -
High School Diploma -
Hs Die Wilgers
Lynnwood, South Africa 04.2001 -
No Degree -
Hoër Volkskool Heidelberg
Heidelberg, South Africa 04.2001 -
Skills
Data entry
Telephone skills
File management
Office management
Time management
Bookkeeping
Technical support
Organization skills
Greeting and seating clients
Scheduling appointments
Bilingual: Afrikaans and English
Professional nail care and manicure skills
knowledge of skincare products and techniques
Punctual, reliable and presentable
Certification
Laloo nail training, Centurion
Timeline
Laloo nail training, Centurion
08-2024
Receptionist
Wax Clinic Heidelberg
07.2024 - 07.2024
Diploma in Somatolagy - Somatology
NewBridge Graduate Institute
04.2001 -
High School Diploma -
Hs Die Wilgers
04.2001 -
No Degree -
Hoër Volkskool Heidelberg
04.2001 -