Simone Roux
Adminastrator
Centurion,GP
Work Preference
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position.
Ready to help team achieve company goals.
Thorough team contributor with strong organizational capabilities.
Experienced in handling numerous projects at once while ensuring accuracy.
Effective at prioritizing tasks and meeting deadlines.
Overview
20
20
years of professional experience
6
6
Certifications
1
1
Language
Work History
Technical Admin
Monitor Net
10.2010
- Booking of technical callouts
- Stock Controller
- Data Capturing
- Shared PA duties to Technical Manager
Beauty Therapist
Body Care Wellness Center
01.2006 - 2007
- Delivered personalized beauty treatments while ensuring a relaxing and inviting atmosphere for clients.
- Conducted skin analysis and provided tailored recommendations based on individual client needs and preferences.
- Maintained high standards of sanitation and hygiene, ensuring compliance with health and safety regulations.
- Assisted in inventory management by tracking and restocking beauty products to ensure availability.
- Built strong client relationships through effective communication and exceptional customer service during treatments.
- Collaborated with team members to develop and implement new treatment protocols, enhancing service offerings.
- Provided training and mentorship to junior staff, improving team performance and service consistency.
Sales Lady
NWJ Jewellers
01.2006 - 2008
- Provided exceptional customer service by assisting clients with jewelry selection, enhancing their shopping experience.
- Maintained merchandise displays and organized inventory to ensure an attractive and efficient sales environment.
- Processed transactions accurately and efficiently, contributing to a seamless checkout experience for customers.
- Monitored stock levels and communicated with management to reorder popular items, ensuring continuous product availability.
- Maintained a clean and organized store environment to improve overall shopping experience for customers.
- Balanced multiple tasks effectively, including assisting customers, stocking shelves, and maintaining cleanliness throughout the store.
- Assisted in training new staff on sales techniques and product knowledge, fostering a knowledgeable team environment.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Assisted in inventory management, ensuring optimal stock levels and timely reordering of products.
Beauty Therapist
D&E Beauty Clinic
01.2005 - 2006
- Stayed updated on industry trends and emerging techniques to enhance service quality and client satisfaction.
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Enhanced client relationships through excellent customer service and effective communication skills.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients.
- Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
- Analyzed client needs and came up with individualized and continuous treatment plans.
- Educated clients on care processes and advised on further care and products.
- Mentored junior therapists by sharing knowledge about advanced techniques, enhancing team performance as a whole.
Store Manager
Dream Dogs and Cats Doggy Palour
07.2024 - 01.2025
- Improved client satisfaction by providing personalized beauty treatments and consultations for their pets.
- Collaborated with colleagues to create a welcoming atmosphere that encouraged repeat clientele.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Maintained a clean and safe grooming environment, following sanitation protocols to promote pet health and safety.
- Assisted in the management of appointment schedules, optimizing workflow and enhancing client satisfaction through timely services.
- Groomed and styled various breeds of dogs and cats, ensuring adherence to breed-specific standards and client preferences.
Discovery support
C-Track
01.2018 - 01.2024
- Loading jobs on Technicians MRM
- Closing cases after jobs have been completed.
- Making calls to Discovery regarding clients' vehicle details on cover
- Accepting calls from Discovery regarding client's details and unit types
- Assist technicians with routing of units to the reporting base.
- Assist technicians with unit locations and send via e-mail.
- Booking of installations for tracking units for Discovery fleet clients
- Loading of cases for fleet installations and updating CRM and Base
- Assisting team leader with daily reports and checks
- Assist technicians with routing and updates of units on base.
- Assist technicians with current locations of vehicles and last updates.
- Update base with relevant information regarding clients and vehicles.
- Control room.
Discovery admin
C-track
01.2014 - 01.2018
- Invoicing of job cards
- Updating excel shared folders of daily invoicing.
- Confirm order numbers from clients via e-mail.
Service Controller
C-Track
11.2010 - 01.2014
- Booking of technical callouts
- Updating of job cards and send for invoicing.
- Making calls to clients to confirm appointments.
- Assis Technical manager with daily tasks.
- Assist technicians with vehicle details and unit types.
- Loading cases onto technicians MRM for testing
Office Manager
J&B Alarms
01.2007 - 01.2008
- Overseeing Administration
- Booking of technical callouts
- Data Capturing
Education
Centurion Academy
11.2005
Matric -
Höerskool Garsfontein
Garsfontein01.2003
Skills
Proficient in Microsoft Word and Excel
Certification
NAUI Certificate - 2004
SUBJECTS
- Art
- Anatomy & Physiology
- Bacteriology
- Biotics
- Chemistry
- Cosmetic Science
- Marketing
- Nutrition
- Professional Conduct
- Somatology Practical
- Somatology Theory
PRACTICAL SUBJECTS
- Manicure
- Pedicure
- Basic Facials
- Advanced Facials
- Waxing
- Tinting
- Make-up
- Massages (full body)
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 5 staff members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Bilingual or Proficient (C2)
Afrikaans
Bilingual or Proficient (C2)
Quote
I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage
Software
Microsoft Office
CRM
PaySpace
Listener
Timeline
Store Manager
Dream Dogs and Cats Doggy Palour
07.2024 - 01.2025
Discovery support
C-Track
01.2018 - 01.2024
Discovery admin
C-track
01.2014 - 01.2018
Service Controller
C-Track
11.2010 - 01.2014
Technical Admin
Monitor Net
10.2010
Office Manager
J&B Alarms
01.2007 - 01.2008
Beauty Therapist
Body Care Wellness Center
01.2006 - 2007
Sales Lady
NWJ Jewellers
01.2006 - 2008
Beauty Therapist
D&E Beauty Clinic
01.2005 - 2006
Centurion Academy
Matric -
Höerskool Garsfontein