Simone Ferreira
Operations Specialist | Project Specialist | Stakeholder Specialist | Marketing
North Johannesburg
Summary
I am a dedicated and results-oriented project, operations and marketing consultant. I consistently strive to exceed expectations on every project, ensuring that clients consider me their go-to professional. Throughout my career, I have successfully navigated diverse industries, always prioritizing the creation, maintenance, and enhancement of quality for all stakeholders. Leveraging my extensive experience and knowledge from each organization I have been a part of, I consistently contribute fresh ideas and provide clear visions for every project, while fostering cohesive and goal-driven teams. With a wealth of experience in project, operations, marketing and stakeholder management, I excel in diverse environments and possess a natural inclination for problem-solving. Equally comfortable collaborating within a team or working independently, I am committed to streamlining processes and implementing efficient operating procedures that facilitate seamless transitions.
Overview
25
25
years of professional experience
2
2
Languages
Work History
Project Manager
React Insights
02.2024 - 04.2024
- Successfully managed project from inception to completion
- Identified key objectives and resources required to meet project goals and objectives
- Designed, planned, budgetted and scheduled key phases for the project
- Monitored project performance to identify areas of improvement and made adjustments accordingly
- Met project deadlines within key phases
- Established effective communication with team and customer
- Coordinated with cross-functional teams to resolve project issues and mitigate risks
- Prepared and provided ongoing reports on project status for all stakeholders
Consultant
Phendula Synergy
03.2023 - 12.2023
- Operations assistance to Director
- Having worked for Phendula Synergy from March 2010 to March 2017 as the operational specialist I had key insights which enabled me to assist with current projects which needed attention
Business Owner
BohoKin
05.2021 - 01.2023
- Buying and selling of jewellery
- Making jewellery
- I was able to rely on my ability to make use of my IT skills (using a programming program Magento) in making the website, arranging all the necessary IPs, getting started as well as using my skills in using new social media marketing to drive customers to my site.
- Business Owner, online Jewellery business
Independent Consultant
Support Solutions
09.2019 - 03.2021
- Project Management of various projects with Support Solutions for their clients
- Website design
- Digital Marketing and social media marketing campaigns
- Creation of operations procedures and work flows
Operations & Project Specialist
IQ Business (Pty) Ltd
03.2017 - 08.2019
- Practice operations management for Technology Enablement department of staff
- Management of practice operations and coordination
- Financial administration - billing and invoicing for practice
- Internal systems and process support documentation quality assurance
- Data analysis
- Business analysis
- Workshop facilitation
- Marketing and product ownership of key products
- Delivery excellence
- Reporting - SQL based report writing
- Internal project management
- Stakeholder management and communication
- Staff resourcing
- Management Consulting, Financial and IT Industries
Operations & Project Specialist
Phendula Synergy (Pty) Ltd
03.2010 - 03.2017
- Daily operations of company
- Project management - several concurrent projects which require planning and management
- Marketing - internal and external marketing of the company and products
- Orders management and stock control, custom build the planning and material schedule as implemented by me are completed for the engineers to build
- Staff management - HR
- Client liaison
- Purchasing - main purchaser
- Logistics - planning logistics
- Accounts - invoicing and receiving
- Website design, company write up and layout
- Engineering Sector / Transport
Independent Consultant - BA/PM
Homemark/Vodacom
08.2009 - 03.2010
- Business analysis of current operations
- Improve and increase sales in cellular division
- Find and weed out all operational issues
- Implement new management systems
Company Owner
Symplicity Marketing Solutions
08.2008 - 07.2009
- Marketing related projects for:
- MTN
- South African Ministry of Sport (Government)
- SABC
- Brand management for Lifestyle Group Dirty Girls
- Merchandising
- Website
- Advertising
- Management Marketing Solutions
IT Manager
Universal Database Marketing (Pty) Ltd
01.2002 - 08.2008
- Implementation of all technical systems
- Telephonic solutions
- Servers and work stations
- Voice logging solutions
- Voice terminations solutions
- KPI / KPA quality systems
- Custom design and implementation of company software solutions
- CRM
- Development of management systems and administrative solutions
- Management and training of staff in two divisions quality systems
- Insurance Sector / Call Centre
Personal Lines Broker / Administrator
Willis South Africa
01.2001 - 12.2001
- All personal lines broking
- Short term insurance directly to clients
- Assistant to three brokers on various projects
- Vodacom
- Sasol
- Bristol Meyers
- IT/Web support
- Debit runs through ABSA Bureau Focus
- Insurance Sector / Corporate and Multinational
Assistant
SABC Radio
01.1999 - 12.1999
- Assistant to Michelle Constant 5fm Radio DJ
- Book reviews on SAfm for Joy Cameron Dow
- Setting up of music database - using MS Access & VB
- Freelance Projects
Education
Bachelor of Commerce - Project Management, Marketing
Regent Business School
01-2018
Diploma Certificate - Operations Management
University of Cape Town
01-2015
Senior Certificate - undefined
Rooseveld High School
01-1998
Skills
Microsoft Suite
MS Excel
MS Project
MS Word
MS Access
MS Power Point
MS Publisher
MS One Note
MS Teams
Skype For Business
Reporting Tools
MS Power BI
SQL Reporting Services
Accounting Applications
Sage Pastel
Quickbooks
SAP
E-mail Clients
Microsoft Outlook
G-mail
Survey Building & Event Creation
Survey Engine
Remote Access Applications
Team Viewer
Coral Draw
Genius
Trello
Zoom
Training
- Quickbooks, 2002
- Datavoice - Orion & Libra certification, 2003
- Qnique - KPI / KPA, 2003
- Microsoft Office Advanced, 2003
- Sage Pastel, 2006
- SA Accounting Academy - Basics of bookkeeping
- Agile Bootcamp - IQ Business
- Kanban - IQ Business
- Lean Change - IQ Business
- Kumalo Green - English Communication Skills
- Kumalo Green - Assertive Project Management
- Action Training - First Aid Level 1 - 3, and Fire marshal
Timeline
Project Manager
React Insights
02.2024 - 04.2024
Consultant
Phendula Synergy
03.2023 - 12.2023
Business Owner
BohoKin
05.2021 - 01.2023
Independent Consultant
Support Solutions
09.2019 - 03.2021
Operations & Project Specialist
IQ Business (Pty) Ltd
03.2017 - 08.2019
Operations & Project Specialist
Phendula Synergy (Pty) Ltd
03.2010 - 03.2017
Independent Consultant - BA/PM
Homemark/Vodacom
08.2009 - 03.2010
Company Owner
Symplicity Marketing Solutions
08.2008 - 07.2009
IT Manager
Universal Database Marketing (Pty) Ltd
01.2002 - 08.2008
Personal Lines Broker / Administrator
Willis South Africa
01.2001 - 12.2001
Assistant
SABC Radio
01.1999 - 12.1999
Diploma Certificate - Operations Management
University of Cape Town
Senior Certificate - undefined
Rooseveld High School
Bachelor of Commerce - Project Management, Marketing
Regent Business School